Great

Staff was great, hotel was wonderful and food was very good

Yes, excellent place, friendly staff, lovely location.

Great breakfast. Started at 6:30 a.m. Nice not to have to starve waiting for breakfast to be available.

Room smells wet, breakfast is good.

The hotel was in a beautiful location to access Iguazu Falls. Staying in the jungle was a unique experience. Services, cleanliness, and convienence were all great at Mercure. We did notice that condensation gather on our ceiling and caused drippage on the floor and bed, but this was a minor inconvenience.

Nice hotel

If I could give zero or negative stars I would. I booked two nights staying while visiting iguazu fall. The whole experience from beginning to end was terrible. When I checked it, it took the front desk 30 mins frantically going through computers records while I was trying to figure out what the problem but nobody even acknowledged that I was standing right in front of them asking questions. After finally checked in, I found that my room had a broke bed light that was flashing every 2 seconds the entire night even after I turned it off. The ac was so loud I felt like I was living right next to the airport runway. The WiFi was impossible to connect. I called front desk but they refused to send anyone to come take a look. I didn’t sleep the whole night, the room was so humid, all the bedding was damp. The next day I went to front desk asking if I could change a room and was told they were fully booked, then I asked if they could send someone to fix the ac and light, they were annoyed and said it was fixed already. I went back to my room at night and the light was fixed but the ac was even louder with weird noise every 5 mins, the whole room smelled like toilet. I had to put my headset in the whole night an try not to breath hard. Needless to say, another restless night. The facility itself is outdated and lack of maintenance, the staffs were rude and unhelpful. For the price range I was sure hoping for a better experience. Please for your own sake, don’t come here.

Very good gotel

We loved the ambience, it was peaceful, staff was friendly and ready to help. Room was clean. I would go back.

The front desk staffs are professional and courteous. Breakfast was great with good choices of food. Roberto was the driver took us to and back from the falls and airport, he was great. Even though I don't speak Spanish but I had no problem communicating with him. He always showed up on time. I will stay here again the next time we visit Argentina.

There was really good! First of all, service was really good! They are all kind and nice. I couldn’t make a reservation dinner. But they helped me. I really appreciated that. And breakfast was delicious. There many options. Christmas cookies were so cute. Pool was also really good! We enjoyed a lot of times in there!

We really enjoyed our stay at Mercure, we hope to visit again. Our daughter loved the pool area, and the staff is extremely accommodating. We also enjoyed a few services at the spa which was very pleasant.

Rooms are dated and the staff was not friendly. The hotel had an underlying smell of cigarette smoke. No housekeeping and barebone aamenities.

Great hotel and staff. Very nice breakfast. The property is a little aged but still kept well. Loved the pool area.

Strong smell in the room, small rooms with no amenities Good breakfast and good location

Nice hotel, good breakfast. Rooms spacious but need some TLC.

A lovely hotel with great amenities, nice location, and excellent customer service. The food at the restaurant needs improvement, but the rest of the experience was great!

Really nice modern hotel but in the middle of nowhere

Great customer service