6.6
Pleasant
From 26 reviews
Cleanliness

6.2

Room Comfort

5.8

Service and Facilites

6.6

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Traveller Reviews Hikkaduwa Beach Hotel

Number of reviews per page
20
40
Top reviews
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms are well done but lobby and other spaces look a bit tired. Checkin staff were great but the others seemed a bit grouchy.
Shivanthy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hikkaduwa Beach Hotel is located right on the beach, the ocean is just a step away. We couldn't have asked for a better location. The restaurant is open for limited time frames but room service is available throughout the day. Loved the view from our room, to get the sea view you have to book premium sea view. Comfortable beds and pillows. The staff was courteous and helpful. The Wi-Fi was spotty especially during peak usage but the view, the sea, sun and sand make up for it. Food service maybe slow at peak times but you need to understand that food is made to order and NOT premade. Breakfast is a delicious spread of Sri Lankan and Western dishes, with a good selection of breads, fruits and juices. My husband and I thoroughly enjoyed the hospitality at Hikkaduwa Beach Hotel.
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Verified traveler
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Do not stay here, possibly one of the worst hotels I’ve ever stayed in. The room was barely functional, the glass to the balcony was majorly cracked, the bathroom barely stocked with 1 towel and a tiny piece of soap, the fridge was dirty and broken, we had wires coming out of the wall where lights were suppose to be. The food at breakfast was disgusting, I asked for a clean table and they proceeded to seat us at a dirty table without any effort to clean it and left the previous guests dirty napkins! I honestly don’t understand how this hotel is supposedly 4 stars. It should be shutdown.
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Tatyana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Pros: - Hotel personal is welcoming and friendly. - Beach is amazing. The best on in Hikkaduwa. If you enjoy swimming, you will love it. - View from the room is perfect. But you have to book the Premium Ocean View Cons: - Towels are not as clean as you would like them to be - Be aware of bugs in room - Cleaning stuff do not wipe floor and have to be reminded to change towels.
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Nica
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

The place was dilapidated and renovations taking place. Staff was pleasant. However the beds are not comfortable.
Magdy
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good location
Olivia
icon-Leisure
Leisure
10.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

This hotel was amazing- I already want to return! It’s located on the less busy section of the beach which is perfect, the room was stunning with a wonderful view from the balcony and I even had a view of the beach from the shower. The staff were incredibly helpful and friendly. They were very good at communicating with me via email beforehand to arrange my transfer and to extend my stay too. The breakfast was nice though I’d recommend booking it in advance as it’s much more expensive to pay when you arrive.
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kathryn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Check in was difficult as they couldn’t find my booking, then we waited a long time after
Ankit
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Very nice hotel. Gave us a room right at the beach. Great value for money, though not as professional as the Cinnamon /Citrus there, but definitely the best value for money. Prompt service. Though breakfast was the same everyday over the course of the stay, with not a lot Mediterranean options.
Prasad
6.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Rooms are marginally good.
sinna
4.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

The swimming pool's tile cuts and i have got cut in my hand and legs
Anthony
2.0
/10
Reviewed 481 week(s) ago

Expedia Group verified review

This is more of a hostel than a four star property! It is noisy and in serious need of a refurb. The pictures on the site must be 10 years old! Being unhappy with what we encountered after check-in, we asked for a manager but the staff weren't very helpful. After checking out early the next day a 'manager' appeared then went off into the back office only to return to say there was no refund on offer. I lost money on three nights accommodation but there was no choice but to check out. I wouldn't recommend this hotel at all!
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Verified traveler
4.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

I booked a deluxe room as pictured and was ushered into an old looking room. Other than the ladies at reception most other staff seemed disinterested and we had to wait about 1 hour for lunch to arrive
Traveler V
6.0
/10
Reviewed 543 week(s) ago

Expedia Group verified review

was nice pleasent enjoyable not much to do after sun down restaurants close by 11 lot of water activities!!!
Karan
2.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

Absolutely filthy hotel. The room smelled like an ashtray and overlooked the busy main street, which was very noisy. There was a little blood splatter (possibly from an insect) in the middle of the bed spread and the bathroom smelled like sewage. We refused to check-in and asked to see the manager, who took about 20 minutes to show up. When he arrived, instead of apologizing for the problem, the manager was defensive about the cancellation policy. I told him I didn't care about the money and that we were leaving. As we were heading out the door manager offered to show another room with a partial view. I didn't want to be impolite so we looked at the other room offered, which was equally dank and had a view of their generator and the beach beyond. I then realized that we were not on the same page. To me this hotel was filthy and smelly and the manager did not see it that way. We took a tuk tuk to the other end of the town and just walked into another decent looking lodge. Checked in on the spot for 1/3 the price as this miserable hotel and stayed there comfortably for the rest of our time in Hikkaduwa. Overpriced and below par. I think this hotel caters to large tour groups that do not have a choice. Just avoid it if you can. Bad recommendation hotels.com. I may never use you again.
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Bruno
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

debut un peu délicat car chambre pas prète mais ils se sont rattrapé, la vue est splendide et l'hotel est magnifiquement placé
Viveca
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Fint hotell direkt vid stranden. Fräsch pool. Ligger bra till utefter huvudgatan där det finns gott om restauranger och affärer. Hotellchefen är svensk och hade fint bemötande samt gav tips o,dl Ordnade enkelt en chaufför till vårat nästa boende. Frukostbuffén hade det mesta man kan önska. Rekommenderar detta hotell. Minus att man inte kunde få en öl till maten
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Leonita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The rooms were very clean and nice. We were very warmly welcomed and the staff was always friendly and very helpful. Very tasty breakfast. Highly recommended.
Verified traveler
8.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

Very nice rooms - big, clean and good standard. We got a balcony with ocean view and it was great! The service was nothing more than OK. The food was not very good and the hotel lost/or had not been able to renew its drinking license (don’t know the story behind it), so it was not possible to buy any alcohol onsite. This didn’t bother us too much though (there is a wine store across the street if you want a cold beer on the balcony). Overall a decent stay, but not impressed. The hotel could have done minor improvements to make the hotel look much nicer from the outside.
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Oskari
4.0
/10
Reviewed 291 week(s) ago

Hotels.com verified review

Tämä EI ole neljän tähden hotelli. Allas-alue on ränsistynyt ja viidestä aurinkotuolista kaksi oli täysin romuja. Aamupala oli todella tasoton ja hotelli oli sotkuisa. Remontoidut huoneet oli ok, mutta pistorasioissa oli ongelmia, eikä huoneissa ollut safetyboxia tai hiustenkuivainta. Äänieristys oli olematon ja ovien lukot varsin heiveröisiä. Henkilökunta teki kyllä parhaansa, mutta hotellin taso oli valitettavasti hyvin vaatimaton.
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