Muong Thanh Luxury Bac Giang

Explore Muong Thanh Luxury Bac Giang
8.5
Very Good
From 136 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Muong Thanh Luxury Bac Giang
All
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Muong Thanh Luxury Bac Giang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The service management was irresponsible and terrible.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you very much for choosing to stay at Bac Giang Muong Thanh Luxury Hotel and for taking the time to share your valuable feedback with Traveloka. Bac Giang Muong Thanh Luxury Hotel is a 5-star hotel that meets international standards. As a Vietnamese hotel brand, we are committed to always providing the best service at reasonable prices for Vietnamese people. We greatly appreciate your valuable feedback. We will do our best to provide an even more satisfying stay experience in the future. Bac Giang Muong Thanh Luxury Hotel looks forward to welcoming you back again. Thank you. Nguyen Thi Thu Thao General Manager
Translated by Google Icon
See original
Đ***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.8
/10
Reviewed 6 week(s) ago
Viewed from above, Bac Giang is very peaceful. The hotels are beautiful and reasonably priced. The square is spacious and offers panoramic city views.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2026
Dear Valued Guest, Thank you very much for your valuable feedback regarding Thanh Ru Bac Giang Hotel. We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with our services. Your compliments are a great encouragement for us to further improve the quality of our services. Thanh Ru Bac Giang Hotel sincerely hopes to welcome you and your family back to our hotel again. Thank you again. Nguyen Thi Thu Thao, CEO
Translated by Google Icon
See original
Dam Thi Hoa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
Clean, beautiful, airy, I am very satisfied.
Translated by Google Icon
See original
1 people find it helpful
Nguyen
icon-origin-TRAVELOKA
6.0
/10
Reviewed 170 week(s) ago
Old furniture while the price is the highest in Bac Giang province. TV doesn't even have internet to watch.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2023
Dear customers, Thank you very much for taking the time to share your experience at Muong Thanh Grand Bac Giang Hotel. We are very sorry to hear that you are not really satisfied with the service we provide. Your positive feedback is the motivation for us to keep trying and constantly improving the quality of our services. Muong Thanh Grand Bac Giang Hotel is pleased to continue to welcome you and your family in the near future. Best regards, Hotel manager
Translated by Google Icon
See original
Nguyen
icon-origin-TRAVELOKA
6.0
/10
Reviewed 170 week(s) ago
Old furniture, highest price in Bac Giang province. TV has no internet
Translated by Google Icon
See original
1 people find it helpful
Nguyen
icon-origin-TRAVELOKA
6.1
/10
Reviewed 171 week(s) ago
As one of the highest priced hotels in Bac Giang province, but the furniture is old, the TV does not have access to the internet.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
June N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 188 week(s) ago
Các nhân viên cực kì thân thiện, luôn nở nụ cười trên môi. Điểm trừ là đồ ăn sáng hơi nguội, và trong phòng tôi có mọt gỗ rơi ra sàn, em bé suýt nữa đã nhặt bỏ miệng 🥲
2 people find it helpful
Profile Picture
NGUYEN V. H.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 190 week(s) ago
Đồ ăn kém. Khách sạn không được sạch lắm
1 people find it helpful
Do Dang T. T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 198 week(s) ago
Phụ phí quá cao. Trả phòng chậm 1 tiếng mất thêm 450k
2 people find it helpful
Nguyen thu huong
icon-origin-TRAVELOKA
6.0
/10
Reviewed 210 week(s) ago
The old air conditioner in the room is quite stuffy, but in return, the breakfast is very rich
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Nguyen T. L. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 220 week(s) ago
I had the most pleasant stay here. But the TV is not good.
Find this review helpful?
Accommodation's Reply
30 Jun 2022
Dear Ms. Lan Phuong, Thank you very much for your valuable comments for the Hotel to make the Hotel more and more perfect. We hope to welcome and serve you in the near future. Sincerely thank ! Best regards !
Translated by Google Icon
See original
Nguyen D. L.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 324 week(s) ago
Restaurant staff serving room service food too slow. The food is very bad. I don't think the chef of a 4-star hotel has this night rolls
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2020
Dear Ms Dieu Linh, Thank you very much for choosing our hotel as a accommodation during your recent visit to Bac Giang and taking the time to share your experiences with us. I am very sorry and very sorry for the staff and food of the hotel that caused inconvenience for you when you stay at the hotel. At Muong Thanh Grand Bac Giang Hotel, we always try to maintain and improve the quality of service to give our customers the best service experience. Therefore, your feedback is very important to us so that we can plan to improve and upgrade our services in a timely manner. We hope to have another opportunity to welcome you to our hotel and show you our change and serve you better. Once again, our sincere thanks for your review. Best regards Vu Minh Tuan (Mr) Hotel manager
Translated by Google Icon
See original
Profile Picture
Nguyen T. L.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 357 week(s) ago
Good location, near the bus station, overlooking the square. Nice view. The room is quite clean, fully furnished, good wifi. However the room has a smell. Breakfast is very diverse and quite quality. Staff okay.
Translated by Google Icon
See original
Find this review helpful?
Le Thi H.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 358 week(s) ago
Cute staff. Nice hotel. However, the room cleaning needs improvement. Point to folded blankets and pillows. Do not wipe and sweep the room
Translated by Google Icon
See original
Find this review helpful?
HA ANH T.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 366 week(s) ago
Very friendly, comfortable, friendly staff
Translated by Google Icon
See original
Find this review helpful?
Dang T. N. M.
icon-Family
Family
icon-origin-TRAVELOKA
5.6
/10
Reviewed 371 week(s) ago
Late check-in at 10pm, no reception leads to check-in, the result of the room card cannot be opened, must go down to call up and open! When I entered the room for a while, the air conditioner turned off and I could not use it. Calling the support person, the room was up because I thought of changing the battery, but the results of the air conditioner were disconnected, there must be a new technical department. OK! Adjust the air conditioner near 15p, near 11:30 am to finish! There are no bathrobes in the room for guests like other hotels!
Read More
Translated by Google Icon
See original
Find this review helpful?
Thuy Thuy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 374 week(s) ago
Good service. Enthusiastic staff. Rooms are spacious and airy. Rich breakfast quality.
Translated by Google Icon
See original
Find this review helpful?
Nguyen N. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 375 week(s) ago
Interesting experiences and experiences at Muong Thanh Bac Giang, class, polite and comfortable
Translated by Google Icon
See original
+2
Find this review helpful?
TRINH T. T. T.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 381 week(s) ago
Friendly staff, clean rooms, fully equipped, but the outside is quite old and the breakfast is not yet varied, slightly cold
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
NGUYEN V. H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 390 week(s) ago
Spacious space, young and enthusiastic staff. The scenery is very beautiful (Please note that the hotel does not make money reservations before checking in).
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40