Was okay, not a 5*- more like 3-5*. Cut my hand significantly and all the reception would give is a plaster and not a bandage during the night. Breakfast was good. Pool lovely. But the service one would expect isn’t of 5*.

Very nice property, new. Complimentary bottle of wine was very pleasing. Dinner at the hotel’s restaurant was good. Parking was easy and convenient.

Good location, room was big, helpful staff. Spa and sauna a bit crap, breakfast was average. Should stop people leaving towels on deckchairs all day. Bit expensive for what we got.

I was the only guest on my first night in the whole hotel , they upgraded me to a ine bedroom apartment with a bottle of wine . I was then told that their restaurant wouldnt be open till the next night for dinner and could not recommend anywhere else to eat . I am a female who was traveling alone , so staying in a hotel on my own was quite scary , especially as i was put on the sixth , top floor. They offered me room service for the first three days . I was then told i was to eat in the restaurant which was now opened , but was having work done . There wasn't a very big choice , or either was the food hot . When i informed the hotel manager of this she told me it was because there wasnt many guests. I had paid for a five star hotel bed and breakfast. While the accommodation was lovely , the service wasnt . I will definitely be a regular visitor to Bulgaria , but i would never stay at this hotel again.

We loved our stay at the Galeon Residence & Spa Hotel. We traveled with our toddler and this hotel has plenty of entertain for children. We used the spa services - hot stone massages, indoor pool, sauna and all were A . The restaurant was delicious, we dined there several times during our stay. An added bonus, there is direct playground access from one seating section. The staff was friendly, and the check-in / check-out process was smooth. Highly recommended!

Great location. The entire staff was friendly and very helpful. The restaurant was great with a good selection of local cuisine.

Hotel building is very impressive, Immense pool with inflatables. Playground for kids located between the pool and the restaurant. Perfect to keep the kids busy while you eat or rest. Located between Nesebber Old City and Sunny Beach Center

Spotless.really comfortable,good service definitely recommend

Great hotel

Nice and clean hotel good service big rooms I recommend this hotel for everyone

Staff are rude.... food is terrible and overpriced.... swimming pool is in a shaded area...ask reception for loo roll and never bought it up at all !!!! Silly thing to complain about you might think but reality of it you need it .... Bed comfortable great sleep very quiet In evening so not a problem wouldnt stay here again.

Nice hotel just outside the noise of Sunny beach. The hotel offers one free use of the Spa facilities.

I like everything. all services were decent There was a problem with the room as the sofa allocted for 2 children aged 12 and 13 was too small After consultations they changed the room to 1 with a big sofa and added an extra bed which was more than sufficient. But in general for the price paid this apartment is not adequate for 4 people. It is better to take 2 smaller apartments. In any case it is a quite little place

Very big rooms, nice and new hotel with a friendly staff. I will book it again definitely

Great location and away frrom the hub of madness in central Sunny Beach. Only 2-3 minutes walk to the beach and lovely local restaurants close by. Bus stop a couple of minutes walk away. 35 minutes walk to the main nightclub area if you want it. The hotel and the staff were faulous. One of the best hotels I have stayed in. Only downside was no evening entertainment if you have kids and you need to stay at the hotel in the evening. However, the balcony was spacious so we sat there most evenings and watched a couple of films of which there are plenty of channels.

The check in process was quick and easy the staff was friendly and always helpful.

Very friendly staff at the pool,always there to help people. Met a lot of great humans, just the cleaning ladies were a bit not serious about their job. The hotel itself is an amazing place with beautiful view and a lot of activities around.

Best hotel in bulgaria

Great place to stay for the beach and to see Nesebar. The pool was a little cold. The staff was very helpful.

One of the worst hotel I have ever seen. - Worst mojito ever - Breakfast is awful. Lunch, Dinner - no need to mention.. yes that bad - A scam when we booked a shuttle service. They charged twice at the airport and in the hotel when we check out. - Noisy rooms. - Cleaning only if you ask to reception. - No toilet papers - Not good alternative places around to eat - Not very close to sunny beach - No smile from anyone from the hotel