Yes

Easy to get an Uber there, hard and expensive to return

The setting and design were awsome

The Hacienda provides such a unique & authentic experience, you will feel it right when step onto the property. The tour through the beautiful henequen fields, the cenotes, the sheep, horses, peacocks, gardens, the mechanics of the making of the sisel & of course lunch. The people are pure joy & you will be too.

We arrived in Mérida on Nov 24th for the wedding of my girlfriend’s cousin. We have been looking forward to this trip and had high hopes for our stay at Hacienda Viva Sotuta De Peon. Upon arrival we immediately knew we were going to be disappointed. The resort was lacking in cleanliness, safety, and organization. To start, the walk to our hut was completely pitch black and unsafe with no lighting to guide us anywhere. Secondly, we noticed that there were absolutely no guests on the resort which made us very weary of staying there being from a different country. Getting into our room we were met with an unpleasant smell, mosquitoes flying about in the room, and bugs in the bed which we did document because of how horrified we were. After some conversations, we decided it was unsafe to stay there and began to make arrangements to leave the resort, which was almost impossible because even at 6 in the evening we were told there was absolutely no means of transportation available to us. We felt scared, completely isolated with no options. We were finally able to arrange through family for a taxi company to come get us and when we were trying to leave they were out front attempting to make us pay for an entirely second room because they double booked us when we had already paid our room in full. Security was attempting to tell our taxi driver we had a “debt to our name” until we had to plead with the manager that this was a mistake. Horrible experience overall.

A wonderful property with excellent service and beautiful scenery.

Wonderful experience, we went for two nights with friends, lovely staff, great food and the tour of the Hacienda, including a swim in a gorgeous Cenote was great fun and highly informative. Would highly recommend.

The people were amazing and very accommodating. The room was not clean. The sheets had marks on them and also had dead bugs all over them. The towels had dirt and bugs on them (not a lot, just a little, but this is what you wipe your clean body with). The breakfast and restaurant was amazing, great food and great view. I think if they fixed up the rooms to be better, it would have been a much better experience. Especially since this is a more expensive reservation.

Amazing hotel, beautiful setup. The cenote is worth seeing.

My second time there. As beautiful and quiet as before. One things was missing this time : the bikes. I like to bike around the property in the morning but beside that it was as wonderful as the first time

Serenity, beauty, tranquility, If you need to decompress and reconnect in local luxury and beauty....this is it.

Truly a gem. This working Hacienda was like being in what one would imagine to be "Old Mexico" gorgeous surroundings, clean and well maintained. Excellent food and happy helpful people. The Palapa rooms are very spacious and well appointed. We LOOOVED it.

Had a very relaxing weekend, food was great and we enjoyed the historical tour of the hacienda.

The hotel and staff were amazing! They were attentive, polite, and always willing to help. After a few days we were looking to explore the area and find a nice place for lunch. One of the servers in their restaurant recommended a local place and gave us directions to find the place. It was amazing! We did not have a single issue. We were there in the off season, and pretty much had the place to ourselves. We had dinner there almost every night, and the chef was very accommodating. It was almost as if we had our own personal chef. The room was always clean (including a towel made into the shape of various animals left on our bed (a different animal each day, and we were there for 6 days). We had a room with a private pool, and the pool was always clean. Guest services was top notch. The front desk helped us arrange a car for a wedding we had in downtown Merida. The car stayed with us the entire night, and was happy to drive us home after the reception (35-40 minute drive). All for a very reasonable price. The tour of the working hacienda was a great time. The tour guide was enthusiastic, and spoke fluent english. For someone who is looking to stay in a resort, and be able to explore the countryside, this place is perfect!

Relax , nothing else around. romantic. The personal in the hotel is very kind, dont spect a great varity in the menu, but it´s regional food. You can visit the hacienda that is next to the hotel for a special price.

Great place, but it´s new administration. Good to relax. Good food prices

El concepto es muy bonito pero considero que no cuentan con el suficiente personal para brindar una atención acorde al lugar, no cuentan con telefono para comunicarse a la recepción por si necesitas algo y no cuentan con servicio al cuarto, en un momento tuvimos que salir a un compromiso y no habia nadie en la caseta que levantara la pluma

Todo nos gustó muchísimo!!!

Si es pet frendly

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