This hotel was nice. However, I would think twice before staying in this hotel or any of the Royal Madeleine Hotel & Spa hotels. One of our bags was stolen from the lobby as we were checking in. The hotel refused to call the police. They did send us to a police station that was already closed for the day, which seemed suspicious to us. The hotel General Manager said he could do nothing for us besides give us free breakfast. He said they were under staffed and didn't have security and were not responsible. We requested their insurance, he told us the lawyer would not allow that. We then requested the lawyer's information. That request was denied. The next day we managed to find another police station and file a report. Even though the police told us the France law requires the hotel to reimburse us for our stay, they did not do so. It ruined the end of our European trip. We were celebrating my son's birthday. It's very sad what seemed like a great Hotel chain treat us like this.

Excellet

Great overall experience

Pamela and Julienne were so friendly and helpful

Air conditioning worth its weight in gold. The pool too is a hreat benefit edpecially after walking all day. The staff are unbelievably helpful and everyon spoke perfect English making the stay so easy and pleasurable. Highly recommended.

Great hotel

A pleasant and enjoyable experience. Nice clean room. Pleasant and helpful staff both at reception and in the bar.

My wife and I stayed here for our wedding anniversary on a weekend in Paris. Stunning property in the heart of the city, but a quiet sanctuary! Fantastic stay. Super clean, wonderfully decorated and great rooms. You couldn’t be in a better location to get around Paris.

We booked the signature suite and it was fabulous. Having a hot tub in our room was so nice. We could have stayed at the four seasons or the ritz for the price we paid but would have had a regular room. This suite at such a cute boutique hotel was special. We would absolutely stay here again.

I always stay here when I come to paris- the staff are great, location is perfect. My air con in the room wasn’t working after the first night so they moved me to another room.

Great Location! Loves our stay here!

Loved this hotel! Highly recommend. Very clean and every detail thought of.

Just loved this hotel and our staff. Reception staff were wonderful and so helpful the two lovely ladies - so so friendly and couldn’t do enough to help. Bar staff lovely too. Just an all round very good hotel.

We very much enjoyed the Signature Suite at Hotel & Spa Royal Madeleine. It was a beautiful unique room. We would definitely stay here again! My one suggestion would be to warn guests that getting a taxi or uber to the airport in the mornings should be arranged the night before. We didn't know this and when trying to get an uber in the morning to the airport, we almost missed our flight because it took so long. We had been using uber for many trips around the city with no issues so did not know a morning trip to the airport would be so difficult.

The spa/pool was excellent! Very relaxing. Everyone was very friendly and helpful

Great hotel in a great location, room looked like the pictures which is always a bonus and the staff were so welcoming it was fantastic. We only stayed for 2 nights and managed to get to most places walking.

Lovely helpful staff. Great location. Quiet street but near to lots of restaurants and attractions. Aircon was very good and very quiet. Quality breakfast. I found corridors a bit dark but for a solid 4 star I’d stay there again.

Beautiful property, great staff, great location, great for families. We really enjoyed our stay and the staff went above and beyond to make it special.

The hotel staff were so friendly and accommodating. Location is great with many places to eat and enjoy a drink in the neighborhood. Breakfast was very good. We will be back!

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff was friendly and always ready to help with any questions. The location was convenient, close to restaurants and attractions. Check-in and check-out were quick and easy. Overall, it was a relaxing experience and I would definitely stay here again.