Great hotel, great location and probably the best breakfast ive ever had at a hotel. Front desk women working Friday morning had us wait in the lobby for 4hrs before a room was ready. Friends of ours with the same room checked right in 15min before. Now granted it was early but Ive worked in Hotels, i know they could have placed a call to housekeeping who could have got a room clean faster than 4hrs. (She did this for other guests). The gentlemen said we were first on the list and shouldnt be more than an hour or so which is very reasonable. My other buddy not knowing that we asked already asked the female and she said it would be hours! She was short, dismissive and was the only black eye on otherwise a great weekend.