8.7
Very Good
From 295 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Espira Kinrara
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Family Friendly (7)
Staff Friendliness (6)
Bedroom (5)
Distance to City Center (4)
Surroundings (4)
Wifi (4)
Check-in/out Time (4)
Taste (4)
Variety (4)
Ambiance (3)
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Traveller Reviews Espira Kinrara

Number of reviews per page
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40
Customer reviews
M***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
A good staycation with the family, not too far from the city or where we came from, a nice spacious room, and good options of activities. The whole ambiance makes a relaxing stay. The room is a bit outdated, with the furniture, but it is fine and clean. Luckily we chose the room not facing the pool as it gets really noisy from early morning and late in the evening, it is definitely an attraction for families. One thing that I would like to see is more lounging chairs around the pool area so I can sit and watch my child playing in the pool. For those that have far away room, we don't have much choices other than sitting at places not designed for sitting.
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Accommodation's Reply
18 Jun 2025
Dear Guest, Thank you for your thoughtful review and for choosing Espira Kinrara for your recent family staycation. We’re delighted to know you enjoyed the peaceful ambiance, spacious room, and the convenience of our location. Your feedback about the poolside noise, room furnishings, and limited lounging space is very much appreciated. We understand how important comfort and convenience are, especially when traveling with family, and we will definitely take your suggestions into consideration for future improvements. We hope to welcome you and your family back again for another enjoyable and relaxing stay. Kind regards, Zakaria Ismail General Manager
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Best. Room with pool view at night is really healing.
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+3
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Accommodation's Reply
12 Jun 2025
Dear Guest, Thank you for your perfect rating and lovely feedback. We're delighted to know you enjoyed the pool view—especially at night! It's always great to hear our guests had a relaxing stay. We look forward to welcoming you again soon! Kind regards, Zakaria Ismail General Manager
Dina F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is very friendly, the water is warm and the room is tidied up every day.
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Accommodation's Reply
05 May 2025
Dear Dina F., Thank you for your excellent rating and kind words! We’re happy to hear that you enjoyed the warm hospitality from our staff, the consistently hot water, and the cleanliness of your room throughout your stay. Your feedback truly means a lot to us. We hope to have the pleasure of welcoming you back again soon. Kind regards, Zakaria Ismail General Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Every day the room is cleaned, the water is always warm, there is a separate bathroom and toilet
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Accommodation's Reply
05 May 2025
Dear Guest, Thank you for your perfect rating and kind comments. We’re glad to hear that you appreciated the daily room cleaning, consistently warm water, and the convenience of having a separate shower and toilet. Your satisfaction means a lot to us. We look forward to welcoming you again in the future! Kind regards, Zakaria Ismail General Manager
Dina F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very beautiful and the water is always warm. Rooms are tidied up every day.
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Accommodation's Reply
05 May 2025
Dear Dina F., Thank you very much for your perfect rating and kind feedback! We’re delighted to hear that you enjoyed the beautiful surroundings and the consistently warm water. It’s also great to know that our housekeeping team kept your room tidy and comfortable throughout your stay. We truly appreciate your support and hope to welcome you back again for your next business trip. Kind regards, Zakaria Ismail General Manager
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 22 week(s) ago
Dirty curtains, unfriendly counter staff
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Accommodation's Reply
14 Feb 2025
Dear Guest, Thank you for your feedback. We sincerely apologize for the cleanliness of the curtains and for any lack of friendliness from our front desk staff. Your comments are important to us, and we will address these concerns with our team to ensure better service and cleanliness for our guests. We truly appreciate your input and hope to have the opportunity to provide you with a much-improved experience in the future. Kind regards, Shahidan Md Noah Hotel Manager
I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 39 week(s) ago
Receptionist friendly. Guard helpful. Request to change the room facing the pool is also accepted. Next time we come again
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Accommodation's Reply
18 Oct 2024
Dear Valued Guest, thank you very much for your wonderful review of your stay experience and it warms our heart to know that you enjoyed our hospitality as it is our main priority to provide an exceptional service to all our guests. We hope to have a pleasure in welcoming you back again for more memorable moments in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
a***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
For breakfast kids 7 years blm birthday spatutnya no charges la. Toilet bau lipas 😭.
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Accommodation's Reply
28 Sep 2024
Dear Valued Guest, thank you very much for taking the time to share your valuable feedback and we sincerely apologize for the unpleasant experience that you encountered during your most recent staycation with us. However, please be rest assured that corrective action shall be taken immediately for our continuous improvement and we hope that you will consider giving us another opportunity to turn your impressions around should your next travels bring you back to Kinrara, Puchong again soon. Kind regards, Shahidan Md. Noah - Hotel Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The hotel is beautiful, clean, the food is all delicious, the staff is friendly. Enjoy for children. 😊😍
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Accommodation's Reply
09 Aug 2024
Dear Valued Guest, Thank you very much for awarding us with a perfect rating and we are humbled by your kind words regarding your overall enjoyable experience during your most recent staycation with us. It warms our heart to know that you enjoyed our hospitality as it is our top priority to provide an exceptional service to all our guests. We hope that we shall be able to be at your service again for another wonderful staycation in the near future. Kind regards, Shahidan Md. Noah Hotel Manager
Raja E. B. R. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
Tempat yang menarik dan cantik dengan fasiliti yang sangat bagus seperti kolam renang, suasana resort dan sarapan yang disediakan, sangat sesuai untuk membawa keluarga berehat.
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Accommodation's Reply
16 Jan 2024
Dear Mohamad Azzad, thank you very much for choosing Espira Kinrara as one of your preferred resorts for your accommodation needs and we are glad to hear that you had an overall enjoyable staycation with us. We hope to see you again should your next travels bring you back to Kinrara, Puchong soon. Kind regards, Shahidan Md. Noah - Hotel Manager
Norhayati B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 81 week(s) ago
Ok, memuaskan, bilik besar dan bersih, layanan staf ok, anak-anak pun seronok
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Accommodation's Reply
16 Jan 2024
Dear Norhayati, thank you very much for choosing Espira Kinrara as one of your preferred resorts for your accommodation needs and we are delighted that you had the most enjoyable stay with us. We hope to see you again should your next travels bring you back to Kinrara, Puchong soon. Kind regards, Shahidan Md. Noah - Hotel Manager
NORA ZAINUDDIN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
Nice room + clean. Got 2 pool. For adult & kid. Very recommended for bring family. Staff very helpful especially security guard. I forgot his name. Assist me & family until my room. Good job. For the food. It normal like others hotel.
1 people find it helpful
Accommodation's Reply
27 Dec 2023
Dear Nora Zainuddin, thank you for the fantastic review of your stay experience following your most recent staycation with us. It warms our heart to know that you enjoyed our hospitality and we take great pride in providing our guests with a memorable experience. All of us here will definitely look forward to welcoming you back again for another memorable staycation in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
NORRAHAN BINTI IDRIS
icon-origin-TRAVELOKA
9.4
/10
Reviewed 84 week(s) ago
Beautiful place and clean. Tasty breakfast selection.
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Accommodation's Reply
09 Dec 2023
Dear Norrahan, Thank you for the fantastic review of your stay experience, your kind words regarding our cleanliness and the tastefully served breakfast are truly appreciated. It warms our heart to know that you enjoyed our hospitality and we take great pride in providing our guests with a memorable experience. All of us here look forward to welcoming you back again for another memorable stay in the near future. Kind regards, Shahidan Md. Noah Hotel Manager
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Muhammad H. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 84 week(s) ago
Staff friendly, clean and comfortable.
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Accommodation's Reply
09 Dec 2023
Dear Muhammad Hafsham, Thank you for taking the time to leave us a review following your recent stay. We are glad to hear that you had the most enjoyable stay with us and it is our main priority to provide an excellent service to all guests. We look forward to welcoming you back again for another enjoyable staycation in the near future. Kind regards, Shahidan Md. Noah Hotel Manager
SITI N. A. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
Everything is good, but the toilet is a bit less clean & the shower tap water is slow.
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Accommodation's Reply
14 Dec 2023
Dear Siti Norfarizam, thank you for making us as one of your preferred resorts for your staycation recently. While we are delighted that you had an overall enjoyable stay with us, we feel disheartened as we fell short in other areas. Please to know that your valuable feedback is incredibly important to us for our continuous improvement. We hope that we shall be able to be at your service again for a much-improved experience in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Zainal A. B. Z. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Semasa check in bilik belum siap dan terpaksa tunggu hingga sejam, tapi digantikan dengan tambahan baucer breakfast dan dapat bilik betul-betul di hadapan pool kanak-kanak, jadi mood anak-anak yang hilang tadi terus bertukar menjadi ceria. Secara keseluruhan terbaik, termasuk pilihan ketika sarapan.
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Accommodation's Reply
18 Aug 2023
Dear Mr. Zainal, Thank you for choosing Espira Kinrara and leaving us with an excellent rating! I am glad that overall we have met your expectations of comfortable room and our swimming pool facilities. I am also happy to hear the Kids enjoyed! it is always a pleasure to receive great review like yours, which motivates us to go above and beyond to provide an exceptional guest experience. Your kind words will be shared with team and surely appreciate it. Once again, thank you so much for the review and sincerely look forward to welcoming you again in the near future. Take care! The Management.
Nur A. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
Room nice, but telephone can't be use and reception never pickup my call. Its poor service. However the place was nice.
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Mohd N. S. B. N.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 122 week(s) ago
Comfort, nice place, great breakfast, friendly staff. Thank you for all. Will come again next time. Just got 1 problem in my room. Its not so clean. Hope you can upgrade your cleaning service next time.
1 people find it helpful
ErinB
icon-origin-TRAVELOKA
10.0
/10
Reviewed 124 week(s) ago
Everything was superb. We enjoyed our staycation very much. From the room pool service breakfast. Good place to bring your kids
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syzwana s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
Best untuk taraf 3 bintang tu mencukupi fasiliti asas. Sebab selesa sangat. Semua kemudahan berfungsi baik. Boleh datang lagi nanti :)
1 people find it helpful
Number of reviews per page
20
40