Wry nice property and location but service is terrible, AC did not wrk throughout the whole stay and weather was in the 80’s. There was no one to solve it. Rooms had no blinds, so it was really hard to sleep with the street light coming in at ningun and the sun in the morning. Everybody at the property pretended it was a very normal thing not to have shutters in a 4 star apartment!! When I requested a later check in or checkout if available, they tried to charge me the equivalent to a one night stay for one extra hour either for check in or check out, plus I had no place to leave my luggage while I waited. In summary, one of the worst services I have ever experienced!!

It was a great stay in a nice location with a lot of amenities within walking distance.

Beautiful, clean, and spacious. Only complaint: loud--right across from hospital so ambulances all day/night and then extremely loud music from neighbors starting very early in the morning.

Great facility. Was not able to access the rooftop terrace and pool. The room was clean but had a strange odour which was covered up by a bleach disinfectant, we had to open all the doors to the balcony to be able to breathe! I understood from the management company that someone was in the room before us so we could not get an early check in AND we could not get a late checkout because the concierge is independent of the management company. However when it came to checking out the instructions were ‘DO NOT Leave keys with concierge as it will be deemed you have not checked out’ so I have no idea why they came up with the excuse of not being able to give us a late checkout. On the whole a great facility but not good for short stays if you plan on site seeing because there’s no place to leave your luggage before or after checkin checkout

Great location. Apartment was clean and convenient. Just bring your toothbrush, everything else is provided. I would recommend investing in softer bath towels and a more comfortable bed (just my opinion). Also, parking instructions should be explained before arriving. It was TRICKY to find but once we figured it out, it was a breeze.

First the itenary came via e-mail right as promised, exactly 24hrs. before check in. The concierges were polite and accommodating. Very clean !! Nice neighborhood with Whole Foods right downstairs . I will be back for sure !! Thank you !!

This is not a hotel. It's an apartment building where people live and is set up like a corporate run Air BnB. If that's up your alley the apartment was clean and safe, but the bed was very hard.

Location was great. Apartment was very nice size. Check in went fast. I didn't like that the water in the shower didn't drain properly, the water and ice dispenser on the refrigerator didn't work and also the check out was poorly communicated so I had to call the emergency line to get the move out instructions.

I really liked the properties location. It was in close proximity to a lot of different things.

really nice place

Well located, next to a Whole Foods, and perfect for my needs during those days. The check out experience was a bit archaic, having to leave a message and never gotten confirmation of successful check out. One of the two sets of keys did not match the apartment. I think communication via email or text could be much improved.

great stay and nice apartments

Location was excellent. A Whole Foods market was right next door which was very convenient. Many nice restaurants close by as well. Apartment was quiet and comfortable.

A little bit noisy due to near de GWU Hospital but is ok. Close to many places

This is an apartment-not a hotel. It is in a building that also houses college students. It was Halloween weekend with parties, etc. Noisy busy hallways. We were misled on your website. Also assessed a $100 cleaning fee once it was booked. This was not adequately disclosed on website. Won't be staying here again. Mattress on bed was beyond uncomfortable. Towels were inadequate; toiletries too. Expected us to remove all trash/recyclables and clean unit-even though we paid a "cleaning fee". Not really sure this type of unit belongs on hotels.com

The TV didn't work along with other issues in the apartment. The concierge staff was very kind.

LIKED: This property is perfectly located for my needs. Its secured, modern, clean, location is perfect for grocery shopping, restaurants, metro and walkable to sites. DISLIKED: The room I was assigned #218. It's the NOISIEST room to have. I read on several reviews that this floor is the noisiest floor and requested from Management to be assigned another floor and was assigned a room on the 6th floor, but the day before checking in, I rec'd an email stating that I was assigned room 218...I was upset and called them to clarify. They said "sorry, we don't have another room for you"! It is so unfortunate because I visit my daughter twice a year and this property is close to her dorm, which we both like. This was my second stay at this property and was happy about my first stay.

Great location, space, amenities. Rooftop pool was nice. Apt itself was not terribly clean, tub was dirty, mold in bathroom. Drains were slow and shower curtain had mildew. Lightbulbs needed. Nice to have dishwasher, laundry in apt. Very close proximity to grocery, restaurants, public transportation.

we reserved this property looking at pics for our Washington DC vacation.. Good things: 1. Location 2. Reception staff 3. Reservations staff Bad part: 1. Beds - made lot of noise and horrible quality 2. Mosquitoes 3. AC right onto face in bedroom. 4. Garage stinky smell 5. Dogs barking at neighbors 6. Accommodation was provided at level 2 which is next to ramp or walkway. Very noisy Overall not worth of money and not as published on site. Poor quality than motel. Entire vacation was spoiled.

Strong smell of cigarette smoke in the room that never went away , ( we don’t smoke and never have). The parking key to the garage wasn’t in our packet when we arrived. The front desk person gave us a spare parking key that didn’t work and because of this a line of cars that were behind ours couldn’t get into the parking garage until a parking attendant came out so we could leave the garage. We had to pay for street parking although we paid in advance to be able to park in the garage until a key that worked was found. We will never stay here again! Nice idea but doesn’t work especially if the rooms smell like cigarette smoke and people don’t do their jobs to ensure that when you pay for something like a garage key that it is in the packet with your hotel keys and that it works. Terrible welcome after a 9.5 hour drive.