8.7
Very Good
From 944 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Kayu Arum Resort
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Staff Friendliness (30)
Hotel Area (30)
Family Friendly (28)
Ambiance (28)
Room Space (25)
Bedroom (23)
Surroundings (18)
Bathroom (18)
Distance to City Center (17)
Wifi (16)
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Traveller Reviews Kayu Arum Resort

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40
Customer reviews
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Everything is great except we booked two non-smoking rooms, however the smoke from the cigarettes from guests outside the room still managed to get in somehow.
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Accommodation's Reply
30 Sep 2025
Thank you very much for your review and valuable feedback. We sincerely apologize for the inconvenience caused by cigarette smoke from outside the room. Please rest assured that we will take immediate action on this matter to ensure the comfort of our guests. We truly appreciate your trust in choosing to stay with us, and we look forward to welcoming you back with an even better experience in the future.
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff is nice and friendly. A great hotel for honeymooners like me 🤩
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Accommodation's Reply
23 Sep 2025
Thank you for your review! We're delighted to hear that you enjoyed our staff's service and that you enjoyed your honeymoon at the hotel. We hope your stay was a memorable one. We look forward to welcoming you back again to celebrate your next special occasion!
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly, the environment is beautiful, there are still lots of bird sounds, very comfortable and quiet.
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Accommodation's Reply
21 Sep 2025
Thank you, Mrs. L*a, for entrusting your business trip to Kayu Arum Resort. We are delighted to hear that you enjoyed the beautiful surroundings and the friendly service from our staff. The sound of birds and the tranquil atmosphere are among our signature features, ensuring a comfortable rest for every guest. We look forward to welcoming you back on your next visit.
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Ratna Y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is comfortable, there is a smart TV, water heater, mini fridge, complete amenities, then the yard area is spacious for aesthetic photos & if you are lucky you can see lotus flowers in bloom.
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Accommodation's Reply
21 Sep 2025
Thank you very much, Ms. Ratna, for sharing your experience staying at Kayu Arum Resort. We're delighted to hear that you enjoyed the comfort of your room and the spacious garden. Seeing the lotus flowers in bloom is truly a beautiful moment not to be missed at our resort. We look forward to welcoming you back again soon.
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M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
A homey & comfortable hotel... feels like a vacation at grandma's house....
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Accommodation's Reply
15 Sep 2025
Thank you so much for your review. We're delighted to know that our atmosphere provided a comfortable and enjoyable stay. We look forward to seeing you again on your next visit!
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H***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It was a pleasant stay. This was our second visit. We stayed here because we wanted a quiet vacation.
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Accommodation's Reply
15 Sep 2025
Thank you for your review and for your trust in staying here again! We're delighted to have you choose to enjoy a peaceful and comfortable vacation. We look forward to seeing you again on your next visit.
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ariyasusanti
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The food is less varied because there are not many residents during the stay.
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Accommodation's Reply
15 Sep 2025
Thank you for your feedback. We apologize for the limited food variety during your visit, but your feedback will be taken into consideration as we work to improve our service in the future. We look forward to welcoming you back!
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The location is quiet. Beautiful, with plenty of trees surrounding the hotel. It's not too far from the Pancasila Square, a 5-minute walk.
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Accommodation's Reply
04 Sep 2025
Thank you for your review! We're delighted to hear that you enjoyed our hotel's ambiance and location. We look forward to welcoming you back in the future.
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Felicia C. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I stayed at Kayu Arum for 3 nights, but I felt like staying longer. It's a Javanese colonial building with lots of greenery. It's quite cool in the mornings and evenings. The service is very fast and excellent. All the staff are friendly and helpful. All the facilities are also excellent. Ample parking and good road access. Will definitely come back to Kayu Arum.
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2 people find it helpful
Accommodation's Reply
02 Aug 2025
Thank you so much, Ms. Felicia, for sharing your wonderful experience at Kayu Arum Resort! Reviews like this inspire our entire team to continue providing the best service possible. We're delighted to have left a positive impression on you during your stay, and we look forward to welcoming you back on your next visit.
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Aldi T. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel was very clean, all the staff were very friendly, and the bathroom and bedroom were spotless. I'll definitely stay at this hotel again next time I visit Salatiga.
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Accommodation's Reply
28 Jul 2025
Thank you very much, Mr. Aldi, for your positive review! We're delighted to hear that you were satisfied with the cleanliness of our hotel and our service. We'd love to welcome you back to Kayu Arum Resort the next time you visit Salatiga. See you next time!
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Anthony S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
A charming escape — this hotel blends the soul of old Javanese tradition with a gentle touch of the modern world. The garden is pure serenity. Trees stretch tall and graceful, dressed in blinking lights that make evenings feel magical. I stayed in the Studio Room for two nights. The King Koil bed was heavenly — soft, supportive, and perfect for rest. The room was clean and calm, though the bathroom showed signs of age and could use a little refresh. Still, everything worked just fine. The pool was lively, with friendly people around. Despite the hotel's age, it holds a kind of timeless beauty that’s hard to find. The staff were kind, responsive, and easy to talk to — they made the stay even more pleasant. I didn’t try the food this time — I wanted to explore the local flavors of Salatiga. But even without that part, the experience was whole. A place like this is rare. It draws you in, and somehow keeps calling you back. I would gladly return — and I do recommend it.
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1 people find it helpful
Accommodation's Reply
28 Jul 2025
Thank you for your positive review. We're happy to hear you enjoyed the peaceful setting and had a comfortable stay with us. We appreciate your note about the bathroom and will keep it in mind for future improvements. It's also great to know our team could help make your time here more enjoyable. We look forward to seeing you again on your next visit to Kayu Arum Resort Salatiga and maybe try our food next time too!
Aldi T. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is clean and the service is good. Next time I'm in Salatiga, I'll definitely come back here.
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Accommodation's Reply
27 Jul 2025
Thank you very much, Mr. Aldi, for your positive review! We're delighted to hear that you were satisfied with the cleanliness of our hotel and our service. We'd love to welcome you back to Kayu Arum Resort the next time you visit Salatiga. See you next time!
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Jeine K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean, good view, friendly service, comfortable.
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2 people find it helpful
Accommodation's Reply
27 Jul 2025
Thank you so much, Ms. Jeine, for your excellent review! We're so happy to hear that you were satisfied with our cleanliness, views, and service. We look forward to welcoming you back to Kayu Arum Resort soon.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything was perfect. The service, staff, and food was excellent.
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Accommodation's Reply
23 Jul 2025
Thank you so much for your wonderful review! We're thrilled to hear that everything was perfect during your stay. We greatly appreciate your kind words about our service staff and food. It was a pleasure having you with us, and we hope to welcome you back soon for another amazing experience!
Denny L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good place to get away from the big city. Fresh air for relaxing.
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Accommodation's Reply
22 Jul 2025
Thank you for your feedback. We are glad you enjoyed the fresh air and calm surroundings. Looking forward to having you with us again.
W***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
A semi-outdoor accommodation that is quiet, peaceful and comfortable. Suitable for those who like a calm atmosphere.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Thank you for your review! We are glad to hear that Kayu Arum Resort Salatiga was able to provide the serene and comfortable atmosphere that you were looking for. Hopefully your pleasant experience can be a reason to come back here again. We look forward to your next arrival. Warm Regards, Kayu Arum Resort Salatiga Management
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e***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Nice hotel, with great facilities
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you so much for your kind words! We’re glad you enjoyed our facilities and had a pleasant stay. Looking forward to welcoming you back to Kayu Arum Resort in the future!
RINA B. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hotel staff is friendly, from the receptionist to the security, comfortable to relax.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mrs. Rina, Thank you very much for your positive review. We are very happy to hear that the service from all our staff, from the receptionist to the security guard, made you feel comfortable and at ease during your stay. We will continue to maintain the quality of service so that every guest gets the best experience. We look forward to your next visit. Warm regards, Kayu Arum Resort Salatiga Management
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F***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
The hotel is comfortable, cool. It's just a bit old, so for those who have dust allergies, be careful. It triggers allergies. Just ask for the room to be cleaned properly. Thank you.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback means a lot to us and will be used as evaluation material to improve the quality of service in the future. We look forward to serving you again with a better experience. Sincerely, Kayu Arum Resort Salatiga Management.
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The right hotel for those of you who want to relax from routine activities, a very comfortable place for a staycation.
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Accommodation's Reply
04 Jun 2025
Dear our valued guest, We sincerely appreciate your thoughtful review. It is always rewarding to hear that our guests have enjoyed a relaxing and comfortable stay. Your satisfaction is our top priority, and we look forward to your next visit. Regards, Kayu Arum Resort Management
Number of reviews per page
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40