Great location. Great staff

The menu in the restaurant was delicious, I recommend the Lima soup. The personnel is very kind.

This hotel is well located, and has on-site parking which is a rarity around there. The staff were friendly, most especially the valet who does a wonderful job and seems to genuinely enjoy doing it. Room was good. I found near the entrance had a strong perfume smell, but was fine once you got past that. Other than that, they didn't seem to do anything about people smoking right outside (ironically right in front of the no smoking signs). I found I was allergic to whatever they wash the towels in, and ended up having to use my travel towel, but I'm in no way holding it against them, that's a total niche just me problem. Despite that, I have no hesitation recommending this hotel to others, and would consider staying again.

The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos

Great location. Great buffet for breakfast. The pool was bonus during the hot days. Great service when needed.

Friendly staff and.smack in the middle of the city

Clean room; great location; free parking

Pros: strong WIFI, plenty of English and Espanol tv channels, hot water in shower/faucet, good size fitness centre and selections of machines/equipment, nice pool, lime/cucumber iced water for guests in lobby, super quick check out, very accommodating housekeeper, quick response to replace bathroom burnt out light bulb Cons: no refillable drinking water station but only plastic bottled water, check in before 3pm (I arrived at 2pm) not possible, got my room 25 mins after 3pm and no explanation or apology given, breakfast buffet not interesting

Good windows, kept the mosquitoes out. AC was cooling, but loud, waking the baby when it turned on. The crib was helpful for the baby too.

We originally booked a room with one bed, but upon arrival we found it was a corner room and felt dark and small, with a small bed. We chose to pay for an upgrade to a double bed room, which was much larger and brighter. The arched design feature is very interesting and adds charm to the room.

Spacious and clean room

Clean room - nice amenities

Spacious room. I book and ask for town views but the room was facing the side of the town and was covered by a big concrete wall of the same building… I asked the staff, she said it was with partial view :-(

The room was spacious but furniture was jaded. No housekeeping on one of the days even though requested. The instructions to get laundry done are not correct. There is night club or other music venue nearby which kept me awake one of the nights. It is ok but there are better places.

The room was fine; the only thing missing was a refrigerator. The staff were all nice.

This is an older hotel but kept clean. I have tried the food in the restaurant twice and I was not impressed, so I eat elsewhere.

Clean, cute rooms. Bathroom a bit outdated, but good beds and it was quiet for us. Great view on tenth floor. My kids loved the shallow area of the pool (even in January). Great location to walk or short taxi rides to destinations. If you want something with a mix of western amenities with Mexican charm, it's a good place to stay. Restaurant was a bit expensive for us personally, but room price was spot on. All the employees were friendly with us.

Great staff, and room was clean along with great house keeping and location is really nice

The breakfast menu was very fresh food and it had an amazing variety of dishes to choose from.

Could be better with honest abs clear staffing