The staff were very helpful. Was close to the airport and waterfront. The hotel itself was clean, neat and accommodating. Would stay there again without hesitation. Thank you

The room was good and comfortable, the location of the hotel is quite well because is nearest to the maritime "Muelle Fiscal de Chetumal" only 10 min walking.

Z

It was a 4 star 🌟

Excellent customer service!

.

The room was covered in mold and smelt like urine

Most rooms on first floor were with mold, due to the pool being in the center of hotel that builds lots of moisture, the staff relocated us to the second floor which was ok and yet we end up sick and having antibiotics for a week,

Very affordable

Better amenities

Yes, we're easy to found parking, just a little problem with the toilet .

The bed sheets and towels need to be changed they are dingy.

Very convenient, close to downtown, food & shopping area.

Poor staff service

Great spot for short and affordable stay.

Nice work I like hotel Marlon thanks for your service

Clean room

The lobby was a bit hectic with only one person working and checking everyone in. Took a while to actually get to the room because of this. The WIFI was not working due to overload, quite interesting situation. The rooms were okay enough, the cleanliness is meh. It can hold you over for the night.

Parking was fine

The sheets on one of the beds was dirty