Overall Ratings & Reviews Hotel del Rio

Second time we've stayed here. The restaurant is convenient. Free breakfast was good. The pool is lovely. Good place for dogs overnight. We will come again.

Very nice room, clean and comfortable. The pool setting is lush and beautiful. A very affordable stay. Will definitely come again.

It was clean.

Always the best stop for pet friendly travelers

Very clean and confortable room. Nice pool area and very good breakfast

Location and good price

We always stopped there on our way from Canada to Puerto Vallarta! Quiet and clean

We are driving from Mazatlan to the Nogales-Mariposa crossing. Yesterday we arrived at the Best Western Hotel del Rio in Navojoa. We’ve stayed here since 2007 on our driving trips to/from Mazatlan. Here are the benefits - Scrupulously clean! -Excellent on-site Los Arcos restaurant (our delicious dinners for 2, 780 pesos with tip. -Inexpensive hotel cost includes free breakfast includes papaya, scrambled eggKmand ham, coffee or tea. -Pool, hot tube, children’s playground. -Newly redecorated dining room Finally, we heartlery recommend Del Rio!

Good and nice

I love this hotel but this time there was a party and a bunch of people double and as a result I had to squeeze into a small space. Could hardly get out the car…

Comfortable clean safe room. Only issue was the staff did not show up for the breakfast in time so we left without the complimentary breakfast.

Wonderful stay.

This was a first for us at the Del Rio we were very disappointed. We normally stay here every year going to and from Nayarit. This time our room was not ready, the pool was not cleaned while we were there. We went for dinner and they had no red wine and only miniature bottles of white ( a total of four was all they had there was eight of us for dinner) In the morning we waited over an hour after ordering breakfast and it never came. Not even our coffee or juice. We ended up leaving. Not sure this will be a future stop for us as they are letting their standards slip.

Room did not have towels had call front desk to get them. Restaurant wasn’t open when it was scheduled to be open.

Very convenient location, easy access to room, lovely grounds.

Great restaurant on site! Very easy to find with English speaking staff at check in. Will stay here again!!!!

Very nice place to stay. Good food but a bit pricey.

Lovely place.. The only reason I gave 4 stars is the beds are so hard, but that is typical of Mexico, I am 65 and need a great comfy bed to sleep. We left so early, I forgot to leave a tip for the maid. So sorry. we will double it next time we travel through. Dee Saale

Excelente customer service

Well it is a good place but sadly I made reservations for the 15th of February and we actually were there on the 16th and they wouldn’t move the reservation. So we paid for 2 nights and stayed for 1. Oh well you guys made out we lost.