Free shuttle to international airport. Good service for a 3 minute drive. Mediocre service. Restaurant wait staff poor. Restaurant A/c not working properly for three days , two nights I was there. Room A/c fan ran all the time-Loudly. Off or cold were the two temperatures. Noisy. NOTE ROOMS ARE NOT SOUNDPROOFED AS ADVERTISED. Generous but unnecessary built in cupboard doors bang in the room and surrounding rooms waking middle of the night and early morning as people leave for airport. Limited western food. Included breakfast mediocre—4 Raw or hard cooked poached eggs only—cook did it know better. And, in India mind you, they could not figure out how to bring a teapot of boiling, not tepid water with a creamer, small jug of cold milk for me and my decaf teabag. Buffet food over cooked and mediocre taste. Morning f pastries cold and old or previously frozen. Huge toaster that either burned toast or only cooked one side. Marriot needs to try harder here and give staff better training or fire the management.

Stayed here for a couple nights whilst visiting Kochi. The rooms, facilities and staff were excellent. Importantly bed and pillows were comfortable for a good nights rest.

Our anniversary celebration at the Kochi Marriott was an experience we will always cherish. We highly recommend this hotel to anyone looking to mark a special occasion in style. We look forward to returning for many more celebrations in the future.

The room was beautiful and the staff couldn't be more friendly and welcoming.

Clean room, friendly staff, good food, transportation to nearby mall

Warm welcome from staff, friendly faces, nothing is too much trouble. Lovely, comfortable bed and immaculate room.

Room was dirty. Had a fowl smell. Bathroom was not clean. Room was prepared for one person while booking was for 2 people.

Excellent service, yummy food. Everything was on point. Loved my stay. Will definitely come back.

Clean room and good location

Room was spotless, th check in was very efficient which mattered as I cheecked in at 4 am in the morning

Yes very polite and courteous. Rooms are kept clean and ready during our stay daily.

Staffs were very friendly

Great place to stay! Very clean. Staff is very helpful.

Great food and staff.

Superior bedding, quality furnishings, great bathroom fixtures along with friendly, attentive and wonderful service!

Loved our stay. It’s next to the largest mall Lulu mall and offers buggy service. The staff prateek( from utttarkhand) in the breakfast looked after us so well - incredible service and displayed Marriott hospitality- went out of the way to serve us. The pool was excellent and so well maintained and spa service is highly recommended- the gym trainer was excellent. Overall 5 stars.

Clean room and facilities, excellent breakfast buffet, helpful and friendly staff. The one critique is of the executive lounge. Paid extra for rooms with lounge access. Arrived to the hotel just after midnight, hoped to get some beverages and maybe light snacks from the lounge. There was barely anything left in the fridges. Returned the next morning for coffee, breakfast, which is advertised as being available in the lounge. The coffee machine wasn’t working, no staff in sight, crumbs on the counters, absolutely nothing in any of the fridges. I mentioned this to the staff in the lobby and was told that I can return at 5 for high tea. Obviously, extra $ for executive lounge access was a complete waste.

Everything was fabulous. Thoroughly enjoyed the stay.

Excellent service and rooms

Good room, good breakfast