Hotel Palacio de Moctezuma

Explore Hotel Palacio de Moctezuma
9.2
Exceptional
From 51 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.4

Traveller Reviews Hotel Palacio de Moctezuma

Number of reviews per page
20
40
Top reviews
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It is a quaint historical, three storey hacienda that could do with an upgrade. Very limited electrical outlets in the rooms and bedding is quite worn. Location is very good with walking distance to Zocalo, Cathedral,Templo de Santo Domingo and the three vehicle free walking streets of restaurants, shops, bars and bakeries. Be sure to save a lot of time to peruse the artisans markets (100's) around the Templo de Santo Domingo.
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Michael
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms are cold, dress warm especially at night! It's a great sleep otherwise and very quiet considering its central location.
Terry
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was very clean, neat and tidy. The location is also very good and within walking distance of all the historical attractions and the popular food- shopping streets. Staff were very courteous and helpful.
May
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful and peaceful. It was cold in the wintertime but I believe this was normal for buildings in San Cris. I loved this stay. Being able to park in the parking lot was convenient too.
Itzel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was decorated lovely, had a very cozy feeling the room were clean and spacious.
Maria
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Just the mold in the bathroom bothering me.
Raul
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, excellent service and location close to downtown and bus station
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The employees are very helpful. They need to move the restaurant to the front of the property; it's very hidden.
mehida
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Property was beautiful
Magdalena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

very nice location, professional staff, clean, safe.
Tomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 171 week(s) ago

Expedia Group verified review

Very nice and friendly staff.
Gabriela
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo bien si compran paquetes lo único que no t hacen válido los desayunos en los niños, lo tienes que pagar aparte
Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La habitacion era adecuada para la estancia, el lugar esta excelente y en buena ubicacion, el lobby tiene buenas ameninades, la limpieza fue buena.
Rubi
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Wilbert
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fue el mejor servicio que recibimos durante nuestra estancia en el destino turísticoen cuanto al personal.
Francisco Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Seamos claros, es probable que haya mejores hoteles en la zona pero este en especial cumple muy bien su cometido ya que la ubicación es perfecta (puedes moverte caminando a cualquier lado) y un punto que quiero recalcar fue la atención que recibimos, ya que a pesar de tener un par de problemas en nuestra habitación, nos hicieron un cambio sin costo e inclusive a un cuarto más grande y con mejores servicios. Los costos son muy justos y en conclusión, me volvería a quedar aquí. Punto a mejorar sería el restaurante pero tampoco es algo crítico
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Daniel
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Las habitaciones muy viejas mal estado no son como en las fotos, muy pequeñas. Muy buena ubicacion y estacionamiento
Alexandra Guadalupe
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

El hotel muy bonito y bien ubicado , las habitaciones limpias , lo unico que no nos gusto es que daban a un pasillo miy transitado cerca del restaurate lo cual ocacionaba mucho ruido
Maria Liliana Martinez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Todo muy bien
Maria Joaquina
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Todo impecable. Un trato amable y un lugar hermoso para quedarse.
Number of reviews per page
20
40