Overall Ratings & Reviews Grand Budapest Apartments

The receptionist was amazing. Very nice person and accommodating. We had booked apartment late around 7pm and we called right after booking and they were ready for us. We had a nice big 3 beds room apartment. Modern furnished, big terrace, apartment was clean. A/C in living room. Shutters on windows for better sleep. It was an excellent stay.

I have been meaning to write this review for more than a week but have been caught up with a busy travel schedule. I had a great stay at Grand Budapest Apts and this is mainly due to the excellent customer service I received from Zsolt Kovacs who works in reception. I originally was supposed to stay in another location but due to an issue, I was thankfully transferred to Grand Budapest Apts where Zsolt met me on the street to pay for the taxi since it was a booking mistake that they did not plan on. Check-in was very simple and I was put in a 2 bedroom apt which could fit at least 6-8 people. Since it was just me, of course the apartment was very comfortable and very clean. WiF was very strong and so was the water pressure (2 things I always need in a hotel or apt.) It should also be known that the place is located on a party street in Budapest but since I was on the top floor and facing towards the courtyard, I heard nothing. Zsolt also gave me some great recommendations during my stay in Budapest and also called a taxi to take me to the train station when I departed. I would definitely recommend this place to anyone looking for a place to stay in Budapest who appreciates great customer service.

Our apartment was lovely, clean and comfortable. Location was convenient, we could walk everywhere quite easily. Amanda at reception was super nice and gave lots of helpful tips. Would definitely stay again :)

We loved the apartment and the location of the property was excellent! It was close to public transportation and restaurants/ruin bars that we wanted to go to. We had an amazing trip and it was the perfect place to stay!

The location was excellent and the rooms were fairly clean. It was in a nice quiet location and the wifi was brilliant. Poor wifi is often the case in many places I've stayed in but not here. My only grumble was that we were charged a fee for cleaning but had to clean the bath out as it was dirty.

Grand Budapest Apartments is in a perfect location for a visit to Budapest. The apartment itself is clean and tidy, has all the amenities we needed including a welcome washing machine and a very welcome air conditioner. Overall the property is let down by being finished with the cheapest possible fittings, fortunately the maintenance were very quick to repair whatever broke.

We have traveled to over 40 countries and stayed at hundreds of properties, this is by the the worst experience. The check-in process was down right terrible. Because the property doesn't have a reception, I wrote to the apartment as soon as I booked the room to informed them what time I will be checking in, received no response. The night prior to our check-in, I emailed the property again... no response. The afternoon of the check-in we waited for over an hour outside the property for someone to check us in. Finally a lady came out of the building and greeted us by asking "what do you guys want?!" (who says that to a guest??) We asked her what happened and demanded an apology. She was extremely rude and refused to give an apology. Subsequently we received the keys she warned us if we don't leave the office she was going to call the police!! Then slammed the office door shut in our face. I have ever been treated like this at any point in my life throughout all my travels. The room itself was nice but not worth the humiliation!!

What a lovely apartment and value for money. Clean and big and full of anything you could need. Not to mention the comfy beds! Didn't meet the owners but the place was perfect for our stay.

It was a good experience, easy check in, good location

What a great place. Loved the location. It was clean, private and felt safe.

Good location. No air conditioning in our unit. But was not unbearably hot. Friendly staff. Strange layout of rooms. Common area faced the toilet and the shower. WIFI was good.

I booked a three bedroom "superior penthouse" apartment, which at the time I booked was a higher price than the other available apartments. The photos looked very nice. When I was in Hungary I had to travel and wasn't able to stay the first three days in the apartment but the staff was very accommodating and kindly met me to give me my keys early even though I couldn't see the apartment. I was surprised that it was on the forth floor and not the fifth floor, since it was advertised as a "superior penthouse" I asked if it was a two floor apartment and the woman said yes. When I returned to Budapest and entered the apartment at night I was sad to discover it was not a two floor unit, it smelled like mold, was not very clean, and was not on the top floor. There were no window shades to pull down and only think window sheers so the next door neighbors could look in the entire time. It was awful. When I complained they told me they no longer advertised a "superior" type of penthouse apartment since all their units are equal. The photos not the unit I stayed in and I feel for sure that I was scammed out of my money. I've stayed in other apartment hotels in Budapest and would have gone back to the other one except this one was supposed to be "superior" but it was not. I would not return. Save yourself the disappointment and book somewhere else. I'm sure they will change their name soon so remember their address is Gyulai Pál utca 3.

Excellent location to go interesting places. Near nice restaurant Near Church to take nice photos Near children park Perfect places for family

Excellent location. Everything you want to do and see is within a 30minute walk.

the bath & shower were almost impossible to use no wash clothes in bathroom or kitchen, still it was a nice place to stay

Beautiful apartment, great location and very friendly and helpful staff.

The apartment was large and very comfortable. The location is near the city center and some bars are 3 minutes walking. The host was great and showed us everything. Highly recommended!

Super helpful staff, great apartment. Only good things to say about this place.

We were welcomed by a staff member. She showed us the apartment, asked for the city tax payment and even sold us the city tour tickets. The apartment was on the top of the building. It was not very hot, so we had a good time on a rooftop apartment, but on hot days, it might be complicated. Fortunately A/C was for free, though it's strange you have to pay for it. There were some small issues, but quickly solved by the staff. Only thing negative: the towels had a odour of being stored humid. We'd recommend this place, but be sure you have some extra towels with you.

Myself and two friends stayed in the Penthouse apartment on the top floor. The location is fairly central with a grill/bar 100m down the street and plenty of bars and clubs within 10 minutes walking distance. Overall the apartment was very clean, well furnished with 3 double beds, large sofa, oven and hob, fridge/freezer, ~40" smart TV and very fast wifi. There is a small terrace outside which overlooks the courtyard of the apartment building, two chairs and a table are sufficient. I would recommend to anybody visiting Budapest and would gladly stay again if we visit.