The Bromley Court Hotel

Explore The Bromley Court Hotel
8.8
Very Good
From 1,005 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveller Reviews The Bromley Court Hotel

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

A wonderful hotel, with history and presence. Free parking on site. The room and public areas were clean and welcoming. The gardens are beautiful for a cool G&T or glass of wine. We also had dinner and breakfast both of which were extremely tasty. Definitely recommend and will stay again.
Cai Owain
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly no-frills hotel.
Martine
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic hotel.
RORY
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but my stay at Bromley Court Hotel was disappointing from start to finish. We had upgraded to a Deluxe Garden Room, only to be told at check‑in that loud weekend functions would affect our room — and were then offered a move to a quieter suite for an extra £20 per night. Charging guests to avoid an inconvenience you already know about is unacceptable. The noise that night was unbearable, with the noise drowning out the TV and furniture vibrating. After unanswered calls to reception, only the night manager, Alex, resolved the issue and moved us — something that should have happened at check-in. Housekeeping also failed to service our room on one of the days despite the sign being displayed, and reception tried to blame us for having a “Do Not Disturb” sign, which we did not. On top of that, as an Expedia Platinum member, I should have received a complimentary bottle of wine, which was never acknowledged or provided. Overall: poor service at check‑in, no accountability, ignored benefits, and basic standards not met. Only the night manager showed proper customer care.
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Mark
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay thank you much appreciate
Craig
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Always a good stay at Bromley Court
RAY
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice hotel, great staff.
Barry
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My visit to Bromley Court was pleasant and positive, Their staff added an extra layer to a very good stay Big thanks.
Teresa
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We booked this hotel to attend a wedding reception at a nearby venue and got an excellent deal on Expedia. Absolutely couldn’t fault the hotel in any way. It is clean and well maintained in all areas and the room (deluxe double) was perfect. There was also plenty of guest parking and the staff were all lovely and friendly. The breakfast was also excellent with a good choice of food and drink, well stocked and the option to sit inside, in the conservatory or in the garden - which is also stunning! If we are in the area again we will definitely book this hotel
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Sophia
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My friend and were in London for a wedding, and we stayed at the Bromley Hotel. It was pretty decent. We booked the twin room. which was very spacious. Will definitely stay here again, in the future.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Only a quick stop overnight not food eaten - so can’t review staff polite and friendly.
Gill
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice breakfast.
Fay
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was clean, and the beds were comfortable. But be careful when using the iron the thermastat didn't work and nearly burnt my trousers. Breakfast was brilliant!
Mark
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice stay
Lee-Roy
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely hotel, also had a room upgrade that I was not expecting, great staff
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great room overlooking garden. Fast checkin/out and great staff
Shirley
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fresh, variety , different
Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Parking was easy and there were ample spaces. Our room was clean and the bed was comfortable. The staff were generally helpful but when checking in we could have received more information or a map/diagram of where everything was located. Breakfast was very good and filling, there was a great selection to choose from.
Sophie
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very clean Helpful staff Beautiful hotel Stayed two times now and would recommend it everyone
Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel Very clean Helpful staff Been here two times now and loved my stay
Number of reviews per page
20
40