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Hotel Sinar 1

Explore Hotel Sinar 1

Overall Ratings & Reviews Hotel Sinar 1

Traveloka (1,539)

Other sources (22)

8.1

Very Good

From 1,539 reviews

Provided by travellers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.3

Service and Facilites

7.9

People often mention about Hotel Sinar 1

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Room Space (40)

Bedroom (37)

Staff Friendliness (36)

Accessibility (34)

Hotel Area (33)

Ambiance (32)

Taste (31)

Bathroom (30)

Check-in/out Time (29)

In-room Dining (29)

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Traveller Reviews Hotel Sinar 1

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Customer reviews

G***n

Medical

9.4

/10

Reviewed 5 day(s) ago

Friendly and helpful staff, location near the airport.

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R***a

6.5

/10

Reviewed 2 week(s) ago

It's quiet, I'm afraid of being alone because there are lots of empty rooms.

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Accommodation's Reply

16 Apr 2026

Thank you for your comment regarding the atmosphere of our hotel. There were many guests staying at the time, and it may have been quiet because they were relaxing in their rooms.

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M***D

10.0

/10

Reviewed 3 week(s) ago

Comfortable place and close to the airport

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Accommodation's Reply

16 Apr 2026

Thank you for your feedback. We hope to welcome you again next time.

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muhammad i. s.

10.0

/10

Reviewed 4 week(s) ago

Friendly hotel service staff

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Accommodation's Reply

06 Apr 2026

Thank you for your feedback. We hope to welcome you again next time.

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Darul H. R. F.

Transit

8.6

/10

Reviewed 7 week(s) ago

Next time, don't suddenly change the menu you've ordered.

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Accommodation's Reply

12 Mar 2026

Thank you for your feedback, and we apologize for any inconvenience. We will improve our services.

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Dwi I.

9.7

/10

Reviewed 7 week(s) ago

Family friendly during the holidays

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Accommodation's Reply

12 Mar 2026

Thank you for your valuable feedback. We look forward to your next visit.

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P***a

8.5

/10

Reviewed 8 week(s) ago

We, husband and wife, are tired from traveling all the way from outside the province. We were looking for a room to stay in, but instead we found a rude receptionist. Please fix it, we are paying to stay, not just renting...

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1 people find it helpful

Accommodation's Reply

05 Mar 2026

Thank you for your feedback, and we apologize for any inconvenience. We will take it into consideration carefully.

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saleh a.

9.4

/10

Reviewed 9 week(s) ago

Nice, friendly staff and very clean hotel

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Accommodation's Reply

24 Feb 2026

Thank you for your feedback. We hope to welcome you again next time.

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Dedy p.

Transit

8.5

/10

Reviewed 12 week(s) ago

Comfortable, also very close to Juanda Airport

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Accommodation's Reply

31 Jan 2026

Thank you for your feedback. We hope to welcome you again next time.

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R***a

Leisure

9.0

/10

Reviewed 15 week(s) ago

Okay, I don't know about other opinions, if I sleep with a blanket it itches and the bottom next to the drawer is full of dust, sorry I'm allergic to dust so it's a bit of an issue, if you don't have a history of allergies it's still okay, but for me everything is still okay, thanks for the service

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2 people find it helpful

Accommodation's Reply

20 Jan 2026

Thank you for your feedback, and we apologize for any inconvenience. We will prioritize improving our facilities.

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R***a

Transit

10.0

/10

Reviewed 15 week(s) ago

The staff is very friendly and helpful. The location is strategic for getting around. The rooms are very clean and the food is delicious.

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1 people find it helpful

Accommodation's Reply

12 Jan 2026

Thank you for your feedback. We hope to welcome you again next time.

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l***e

Transit

8.5

/10

Reviewed 17 week(s) ago

The distance to the airport is not too far, suitable for a transit hotel and a car is also provided to take you to the airport.

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2 people find it helpful

Accommodation's Reply

02 Jan 2026

Thank you for your feedback. We hope to welcome you again next time.

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John N. S.

10.0

/10

Reviewed 21 week(s) ago

Good, close to the airport and there is a free airport shuttle service.

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1 people find it helpful

Accommodation's Reply

23 Dec 2025

Thank you for your feedback. We hope to welcome you again next time.

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f***y

10.0

/10

Reviewed 21 week(s) ago

Strategically located hotel Quiet and quiet atmosphere Friendly staff, easy check-in with Traveloka Affordable price Hotel close to the airport

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Accommodation's Reply

04 Dec 2025

Thank you for your feedback. We look forward to your next visit.

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f***y

10.0

/10

Reviewed 21 week(s) ago

friendly staff, clean rooms, spacious rooms

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1 people find it helpful

Accommodation's Reply

23 Dec 2025

Thank you for your feedback. We hope to welcome you again next time.

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Azmal M.

Staycation

8.5

/10

Reviewed 21 week(s) ago

This hotel is just minutes away from Juanda Surabaya airport and they provides airport drop off.

2 people find it helpful

Accommodation's Reply

04 Dec 2025

Thank you for your opinion, have a nice day and we look forward to your next visit.

Duong N.

Business

6.6

/10

Reviewed 24 week(s) ago

The room was not clean, the bed sheets were itchy after a while so the staff had to check out and move to another hotel.

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Accommodation's Reply

04 Dec 2025

Thank you for your suggestion and we apologize for your inconvenience. We will pay further attention to our service.

Rizka L. S.

Business

10.0

/10

Reviewed 25 week(s) ago

Totally worth it!!! Stayed here for 3 nights, and the room was cleaned every morning. It was great, and without having to say it was cleaned, it was done. Friendly staff, clean room, and delicious breakfast. I highly recommend staying here!

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1 people find it helpful

Accommodation's Reply

04 Dec 2025

Thank you for your feedback. We look forward to your next visit.

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A***f

6.3

/10

Reviewed 26 week(s) ago

Wifi in the room doesn't work, hot and cold shower is broken

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1 people find it helpful

Accommodation's Reply

04 Dec 2025

Thank you very much for your valuable feedback. We apologize for any inconvenience caused. We will continue to work hard to improve our services and facilities.

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Yoseph P. B.

9.7

/10

Reviewed 26 week(s) ago

The wifi went down while we were staying there overnight. The wifi repair was not prompt.

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Accommodation's Reply

04 Dec 2025

Thank you for your feedback and we apologize for the inconvenience. We will continue to focus on our services.

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