Overall Ratings & Reviews Holiday Inn Express & Suites ANN ARBOR WEST by IHG, an IHG Hotel

Perfect

Bathrooms could be cleaner

The room was so dark you could not read a book without opening the window shades, but we were on the ground floor where anyone can look in. It was frustrating not to have bright light when working at the desk or doing paperwork or even sitting in the chair that had a light fixture just over my head that gave off a yellow glow. It was like living in a cave. I would walk into the entry way or the bathroom to read properly. The property was nice, the bed was comfortable, the people were nice, location was great. Put in a central light so you can see to pack your bags!!

Comfortable rooms Good breakfast Convenient location

Very expensive

Great staff at hotel

Much better than I expected. Clean, bright, good breakfast, good coffee in the lobby

Good hotel near Ann Arbor. Suite has 2 good size rooms but only one bathroom which is inconvenient for 4-5 people

Good service

We liked the dining options within walking distance. Our room had modern accommodations and was comfortable. The staff was friendly. The area was lovely and quiet.

All.of it

The whole reason I booked was that a hot tub was advertised and the hot tub was cemented over. Active construction as well.

Very nice!

Comfortable for a family of 6

Staff is incredible. Really kind and super helpful and welcoming. Made all the difference !

Great stay! Besides for the pool needing a good cleaning it was nice. The floor of the pool was Slimy and the tile around the pool was green. Other than that breakfast was top notch and the rooms were nice!

Excellent location for getting around. Very quiet location. Front desk staff were super friendly. Room was clean and bed was comfortable

Everything was satisfactory except one of the reasons I picked this hotel was for the pool and it was closed 😕

Melanie at front desk is super friendly, helpful and professional. She made sure my room was good and I was all set. And she signed me up for rewards.

It was what I needed for a one night stay near a hospital.