Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We are pleased to know you enjoyed our breakfast and the overall hotel atmosphere. However, we deeply regret the inconvenience regarding your request for an extra bed and the condition of your non-smoking room. We understand how disappointing it must have been, especially after your long journey from Surabaya. We also apologize that we were unable to provide a satisfactory solution when the extra bed request could not be accommodated. Furthermore, we are sorry that the room assigned to you did not meet the expected non-smoking standard. This is certainly not the experience we strive to provide. Please be assured that we have shared your feedback with our Front Office and Housekeeping teams for immediate evaluation and improvement, particularly in handling special requests, communication, and ensuring our non-smoking rooms are thoroughly inspected before guest arrival. Thank you once again for your valuable feedback. We truly appreciate your comments as they help us improve our service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay. Warm regards, General Manager BATIQA Hotel & Apartments Karawang

Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.

Dear Valued Guest, Thank you for your wonderful review of our hotel. We are glad you enjoyed your stay and we hope to welcome you back again soon. Best regards, General Manager

Dear Valued Guest, Thank you very much for your positive review of our hotel. We are very pleased that you enjoyed your stay and we hope to welcome you back again soon. Thank you, Chairman.

Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager

Dear visitors, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Yours faithfully, General Manager

Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,

Dear visitor, Thank you for providing us with feedback. We apologize for the inconvenience you experienced during your stay here. We pay close attention to issues related to the temperature of the AC, the availability of warm water in the bathroom, the presence of larvae, the variety of breakfast, as well as the cleanliness and odor in the bathrooms near the restaurant. We will immediately follow up to ensure these things are handled properly and do not happen again. Your input is very valuable for us to continue to improve service quality. We hope to welcome you back with an even better experience in the future. Thank You. Yours faithfully,

Dear Sir/Madam. Thank you for your input regarding pool lights that are out of place. We apologize for the inconvenience you experienced. We greatly appreciate your concern for the safety and comfort of our facilities. Our maintenance team immediately checked and repaired the problem to ensure there was no potential danger to our guests. We are committed to continuously improving the quality of our services and facilities, and feedback like this really helps us achieve that goal. Thank you again for the information you provided. We hope to welcome you back to Batiqa Hotel Karawang and provide a better stay experience. Greetings,

Dear Imam Dwiyono. Thank you for your input and for choosing to stay with us. We are happy to hear that you feel comfortable and that our location is very close to your place of work. Regarding Wi-Fi connections, we apologize for any inconvenience you experience. We strive to provide a smooth and reliable internet connection for all our guests, and we will promptly address this issue to ensure a better experience for future stays. If you experience any further problems or require assistance during your stay, please do not hesitate to contact our reception team, who will be happy to assist you. Once again, thank you for your valuable input. We look forward to welcoming you back and providing even better experiences in the future. Sincerely, Management.