BATIQA Hotel & Apartments Karawang

Explore BATIQA Hotel & Apartments Karawang
8.6
Very Good
From 2,169 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.3

Service and Facilites

8.6

People often mention about BATIQA Hotel & Apartments Karawang
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Ambiance (10)
Staff Friendliness (8)
Surroundings (7)
Accessibility (7)
Room Space (7)
Bedroom (7)
Bathroom (7)
Soundproof (6)
Taste (6)
Hotel Area (5)
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Traveller Reviews BATIQA Hotel & Apartments Karawang

Number of reviews per page
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Customer reviews
e***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
“A little escape that feels comfortable, classy, and worth coming back to.” My stay at Hotel BATIQA was quite enjoyable. From the moment I arrived, the atmosphere felt comfortable and elegant, perfect for a staycation or business trip. The room was also comfortable and clean, and what I loved most was the bathroom—it looked neat, modern, and comfortable to use. Ambience/Facilities: The atmosphere is fancy but still feels cozy. The room amenities are quite complete and clean, especially the bathroom, which I found to be one of my favorite parts of the stay. Food: The food choices are quite varied and delicious. Perfect for a relaxing breakfast before starting your day. Staff Assistance: The hotel staff was very friendly, responsive, and helpful. From check-in to throughout your stay, the service was friendly and professional. Highlights: ✨ Classy and comfortable hotel atmosphere ✨ Clean and cozy rooms ✨ Neat and aesthetically pleasing bathrooms ✨ Friendly and responsive staff ✨ Suitable for staycations and business trips Price: In my opinion, the price is quite worth it considering the comfort, facilities, and service provided. Location: The location is quite strategic and easily accessible, making it easy to travel to various surrounding areas. Overall: A comfortable, luxurious stay that will make you want to stay again!
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Accommodation's Reply
17 Sep 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Thank you, General Manager, Batika Hotel & Apartment Karawang
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T***n
icon-Leisure
Leisure
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6.5
/10
Reviewed 11 week(s) ago
Breakfast and the hotel atmosphere were okay. We just regretted that we initially booked the hotel via the app, but when we arrived at the hotel in the late afternoon, approaching sunset, we couldn't add an extra bed to our room. We weren't given a solution (we never knew the room wouldn't allow an extra bed). Basically, we were told to double the price 🙊 (we already argued). Even though we booked a non-smoking room, it turned out the room smelled of cigarettes. We were tired from the trip from Surabaya and wanted to rest, so we slept with masks. It was really uncomfortable. Luckily, it was only for one night.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. We are pleased to know you enjoyed our breakfast and the overall hotel atmosphere. However, we deeply regret the inconvenience regarding your request for an extra bed and the condition of your non-smoking room. We understand how disappointing it must have been, especially after your long journey from Surabaya. We also apologize that we were unable to provide a satisfactory solution when the extra bed request could not be accommodated. Furthermore, we are sorry that the room assigned to you did not meet the expected non-smoking standard. This is certainly not the experience we strive to provide. Please be assured that we have shared your feedback with our Front Office and Housekeeping teams for immediate evaluation and improvement, particularly in handling special requests, communication, and ensuring our non-smoking rooms are thoroughly inspected before guest arrival. Thank you once again for your valuable feedback. We truly appreciate your comments as they help us improve our service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay. Warm regards, General Manager BATIQA Hotel & Apartments Karawang
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
quite friendly and clean
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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S***o
icon-Transit
Transit
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10.0
/10
Reviewed 34 week(s) ago
Nice for transit or stay, business or holiday. Quite environment, easy to find mini mart (24 hours), and easy reach from highway.
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Accommodation's Reply
23 Feb 2026
Dear Valued Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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L***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 36 week(s) ago
Very friendly staff.. A lot of breakfast menu choices and filling.. the best thing is, next time I will stay again
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1 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.
F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The staff is friendly and helpful, my son still talks about Batiqa all the time.
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Accommodation's Reply
04 Feb 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.
E***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
A comfortable place to rest after a hard day's work. The cleanliness of the rooms and the friendly service from all the hotel staff make me want to always stay at this hotel.
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Accommodation's Reply
01 Dec 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager.
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Already subscribed to stay in East Karawang
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for your wonderful review of our hotel. We are glad you enjoyed your stay and we hope to welcome you back again soon. Best regards, General Manager
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Already a regular to stay in the East Karawang area
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your positive review of our hotel. We are very pleased that you enjoyed your stay and we hope to welcome you back again soon. Thank you, Chairman.
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Rifai f.
icon-Transit
Transit
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9.7
/10
Reviewed 54 week(s) ago
The taste of the food suits my tongue, it tastes delicious.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,
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Paskah A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
The hotel staff are all friendly. I happened to be on duty at Indah Kiat Karawang, which is quite close to the location.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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B***m
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
Good service, fast response.
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Accommodation's Reply
03 Apr 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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Anggun N. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
comfortable, clean and friendly service
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Accommodation's Reply
02 Mar 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager
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Tita A.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 93 week(s) ago
Hotel with strategic location in Suryacipta industrial area, affordable price, satisfactory service and cleanliness
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Accommodation's Reply
05 Jan 2025
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager
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Imatul J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 95 week(s) ago
very nice and comfortable, will definitely come back again because I stayed there for 1 month
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1 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager.
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K***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 97 week(s) ago
Comfortable, the food is quite delicious, recommended
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1 people find it helpful
Accommodation's Reply
05 Dec 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, General Manager
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N***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 106 week(s) ago
When I checked in, everything was made easy, the staff were all friendly and innovative.
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Accommodation's Reply
30 Sep 2024
Dear visitors, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Yours faithfully, General Manager
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Didi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 112 week(s) ago
There is only a slight minus because there are too many people smoking when entering the lobby.
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1 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Guest, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely,
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M***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 116 week(s) ago
The AC in the room is not cold, there is no warm water in the bathroom, there are small larvae in the bathroom, breakfast is not varied, the fruit is only 2 papayas and watermelon, the bathroom near the restaurant smells of dead rats
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3 people find it helpful
Accommodation's Reply
26 Jul 2024
Dear visitor, Thank you for providing us with feedback. We apologize for the inconvenience you experienced during your stay here. We pay close attention to issues related to the temperature of the AC, the availability of warm water in the bathroom, the presence of larvae, the variety of breakfast, as well as the cleanliness and odor in the bathrooms near the restaurant. We will immediately follow up to ensure these things are handled properly and do not happen again. Your input is very valuable for us to continue to improve service quality. We hope to welcome you back with an even better experience in the future. Thank You. Yours faithfully,
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 122 week(s) ago
There was a pool light that came out of its place, it would be scary if there was electricity. I didn't have time to take a picture. But I already informed the receptionist during checkout. Please pay attention to the public facilities.
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3 people find it helpful
Accommodation's Reply
12 Jun 2024
Dear Sir/Madam. Thank you for your input regarding pool lights that are out of place. We apologize for the inconvenience you experienced. We greatly appreciate your concern for the safety and comfort of our facilities. Our maintenance team immediately checked and repaired the problem to ensure there was no potential danger to our guests. We are committed to continuously improving the quality of our services and facilities, and feedback like this really helps us achieve that goal. Thank you again for the information you provided. We hope to welcome you back to Batiqa Hotel Karawang and provide a better stay experience. Greetings,
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Number of reviews per page
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40