Great hotel, super friendly staff

Quiet friendly atmosphere

One night layover on the longer travel, the stay was very pleasant. Hotel is nice, calm and conveniently located.

Close to metro station and airport and Chamartin station. Quiet area

Great location and friendly staff, service was great, great hotel overall

I thought this hotel was off the beaten track, but it is across from a metro station, and the trains here run every 3 minutes or so, which meant I was not very far away from the art museums time-wise. My room was large, quiet and clean, and the front desk attendants were uniformly warm and helpful. The ambience was elegant without being opulent. There is a restaurant on site with a three choice menu. It is frequented by locals, which made me feel less of a tourist! Highly recommended!

It's not so bad

Perfect!

Lovely building, clean and spacious rooms, good breakfast, and good proximity to both Madrid’s Chamartín train station and the airport. The property is beautifully maintained.

Closed to metro. Far from attractions

Excelente estadía 😍

Provided the necessary sleep my body needed.

This is a lovely hotel with helpful staff. It’s very convenient to the metro and to Chamartín train station. The rooms are spacious and very comfortable. The surrounding area is walkable and has conveniences such as cafes and a grocery store across the street. Highly recommend.

I liked everything about this hotel. Classic and feel like a home not a hotel for us. Absolutely loved it.

A welcome change from the usual hotel layout, with a huge atrium surrounded by generous sized rooms

El desayuno mas caro de todo madrid 30 euros por persona. Y me trataron de cobrar dos veces este servicio.

Unfortunately this hotel is not great. I’m unsure of the other ratings, especially those who remarked this hotel is quiet. All rooms face out into an atrium with a bar/restaurant. It was so loud in our room, we could hardly believe it. Everything echoed into our room, you could hear conversations and clanging of dishes late into the night, and then again early in the morning. Room itself was clean but uncomfortable bed. Location is across street from subway but it’s a long way into the museums, etc. We knew this when we booked this hotel- we waited to the last minute and there weren’t many other options, so we paid the inflated price for two nights here. Hard to imagine this is a four star hotel, it’s more like a two star. Wouldn’t stay here again.

Friendly staff and pretty and clean hotel which was conveniently located near a large supermarket which was very useful when the airline lost our luggage. Also conveniently located for the metro and bus. Walking distance to some nice restaurants and shops too.

The hotel is across the street to the metro and a supermarket. However, it is 30 min metro away (1 transition) to downtown area. Most difficult part is it does not have the AC during the night that was pretty hot even in April. We cannot open the windows as it is close to a main street. Since it is not in downtown, most restaurants are not open for dinner till 8 or 8:30pm.

Stuck in time , but fit for purpose