Best Western Shepherdsville

Explore Best Western Shepherdsville
8.2
Very Good
From 890 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

Traveller Reviews Best Western Shepherdsville

Number of reviews per page
20
40
Top reviews
Doug
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

every time we pass through, this is the hotel we wanna stay at!
Wayne
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good price! Clean room,and very nice staff! Thank you Best Western.
Mario
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was dirty and the staff needs to work on their personal hygiene
Ruth
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The rooms are comfortable and clean. You get a lot for a reasonable price. All the staff is friendly.
tonya
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was nice, breakfast was good. Pool Out of commission.
Cing
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Not all amenities are available
scott
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very helpful and friendly staff. Clean and being renovated.
Sharon
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, comfortable rooms and pet friendly 😊
Kelli
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ginger at the front dest was very friendly and welcoming. She is a great person to have as a first interaction when arriving. Our bathroom had a couple hairs, so I just cleaned it because it was late when we arrived and didnt want to mess with changing rooms. (Which I typically do anyways) I did look over everything else and it was clean. Maybe the cleaner had an off day. LOVED the water pressure! Bed is not the most comfortable thing, but we've slept in worse. Breakfast was decent. eggs, sausage, biscuits & gravy, waffles, and all the other normal items. The hotel itself was nice, clean, and felt safe. Easy access right off the interstate. Overall, we'd probably stay again.
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Nicole
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a no more than 3 stars hotel. To pass by and go.
Harry
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was friendly and helpful.
Helen
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast was wonderful. We enjoyed our stay!
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was very good.
Melvin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The lady at the hotel counter was very courteous and efficient. She told me what amenities were available in the area and was just all around kind. Great customer service. There were plenty of options for breakfast and the area seemed safe. Would stay here again.
Adegboyega
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is under going a major renovation.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place was quiet, the breakfast was good. The lady taking care of the kitchen was very nice! No complaints.
John
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Check in person was very friendly and also the woman in charge of the breakfast area. Property was clean and undergoing some renovations. It is pretty much what we expected for a stay that would not break the bank during Derby weekend.
Ashley
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very friendly! Hotel is close to shopping, restaurants, activities and 15 mins away from the airport. Basic room that was a little dirty and the chair had a stain and needs an update but the beds were spotless! Hotel looks like it needs a refresh. I would stay here again even with the little issues!
Thomas
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8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Plenty of open parking, decent breakfast though honestly I didn’t eat because I left early but it seemed like a good offering. The room was fine, plenty of space with a small bathroom, carpets could have been vacuumed but it was fine. The worst part of my stay was the bed. The bed looked so clean and fresh I was excited to sleep, but it had the worst mattress ever, hard as a rock and you could feel the worm out springs. The pillows were also 2x2 and you needed 48 just to prop your head up.
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Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was great! Staff very friendly, clean and quiet!
Number of reviews per page
20
40