Overall Ratings & Reviews Best Western Harbour Pointe Lakefront

We were put in the bungalow by the firepit which was a bit outdated. The fan in bathroom was broken and very loud. The air conditioning panel was broken. Zack was the maintenance man who came to try to fix the fan in the bathroom. He tried very hard but ended up just turning off the fan. He was very nice and helpful. Another helpful employee was Leroy at the front desk. There was no orange juice for breakfast and the choices were mediocre.

Nice pool and location

Location was excellent. Grounds were very nice. The rooms and building themselves were old, bed was OK, didn’t use pool but Jacuzzi tile needed repair. Bathroom sink did not drain shower pressure was OK. Breakfast was decent. Overall, it was a good value for the money

Property was very clean. Beds comfortable. Location to ferry was great. Breakfast exceeded expectations. Staff was friendly. They had a wonderful gentleman named Sid who had a knack for showing up at the exact right time to provide an enclosed golf cart ride to lobby/ breakfast. Would definitely stay again

Amazing stay

Perfect!

It felt very much like a safe, family-friendly place. Shuttle service provided to the ferry was a nice amenity.

Overall is excellent

Although the photo of the property looks lovely, we DID NOT know there were a total of four different buildings where one might be, when staying here. We stayed in a building with three floors; no elevator. Typically not a huge dealbreaker, but two of the four of us have hip issues. We had to lug our cooler and luggage up three flights. Pain in the butt. Literally. To get a cup of coffee in the morning, we had to walk uphill to the main building, which is shown in this picture. Goofy setup where you actually walk behind the reservation desk to access the breakfast area, where several workers "stood guard" at each food or beverage station. Certainly didn't feel welcoming and I was almost embarassed to grab two coffees with cream while all of the onlookers just watched my every move. Saving grace; outdoor pool. The beds were comfy and our view was nice. I would have much rather stayed at ground level motel, which was part of the property, or at the building closest to the water, which appeared to have elevators! For the amount of money we paid, I would have expected far superior amenities and lodging.

Once I moved from the Michigan housing they originally put me into the Ontario hotel it was great, big room, beautiful view of Lake Huron everyday, comfortable bed, staff was friendly and helpful, only thing the breakfast was not good, otherwise I will stay again

Older and not that clean. Needs some updating. It was a nice stay though

Great customer service and great location to get to the ferry to Mackinac island quickly. We really enjoyed the layout of the property and room.

Nice

Balcony view and lakefront.

Great stay views great Hotel was very clean had everything we needed.

Great location being on lake. Property well maintained

Th

Mid

Parking spaces very limited room. Room carpet should have been replaced years ago.

The view from the room was pretty nice. The shower surround was not very nice and the bedding was very low quality. The breakfast was okay.