Good stay

The hotel was located right in the historic center. The hotel was very clean, the staff were helpful, they have started to use a breakfast room downstairs rather than the breakfast baskets. They indicated you could take a look and decide whether you wanted to opt in or opt out after seeing the breakfast, the breakfast was fine. We were in the largest room which had a couple of bathtubs and a walk out to the back garden. If you like a very firm mattress, you will be happy. My partner preferred something a little softer, and we asked if they could put a pad or a duvet under the sheets, the management was very accommodating and put a duvet or something similar underneath and that made the bed much better. The room was spacious. Although there’s lots of pressure for the cold water, there’s not much pressure for the hot water in this rooms shower and so taking a shower can take extra time. We would definitely stay in this hotel again given its cozy and welcoming appeal as well as its location and price.

Room is very cute and situated very well. It’s close to shopping, restaurants, and the colleges of Oxford. My only con would be no real concierge to take the luggage to the rooms and no elevator. I loved our stay here and would stay again.

Poor value. No towels in my room; had to ask the night-porter to find some. 10am on Sunday morning: corridors littered with soiled towels my departing memory. Declined £20 for a "continental breakfast on top of £317.

Great central location, shops nearby and a quaint, pretty room. However our check in process was very slow due to a flustered, and seemingly unprepared receptionist (who managed to give the couple ahead of us keys to an already occupied room!). The light switch to the bathroom was missing so we couldn’t turn the light on in there (inconvenient at best, a safety issue at worst) and other lighting/lamps in the room were also not working. At checkout we weren’t asked how our stay was but we proactively provided them with the above feedback anyway, as the missing switch was a particular concern.

Center of Oxford, great location

Great location and room, but the bed was terrible

Yes

Great position in the middle of Oxford, staff were very helpful. Hotel was clean and well appointed

Excellent location right in the centre of town. Room was clean, big and the bed was comfortable. Only negative would be that the room felt stuffy because you couldn't open a window.

Room was rather cramped but acceptable for a one night stay. Continental breakfast against was acceptable but very expensive

Great location for a visit to Oxford.

Really warm welcome and room was lovely! Very central close to shops restaurants and museums and gardens

Nice hotel in quiet street but in centre of town

Had a really enjoyable stay here. Lovely big twin room, No 12 , 1st floor Lewis Carrol. Staff exceptionally helpful 👍 Close to all amenities, shops, restaurants, historical buildings & transport. Would definitely stay again.

A warm welcome and superb facilities.

Great room

The guy on the reception was excellent and his customer service skills were exceptional.

Great location, clean rooms, excellent breakfast and super friendly staff

The room was fabulous. Staff wonderful. Breakfast great Small downside the mattress is quite hard