Nice hotel but service was patchy and a bit bizarre at times. Beds for the kids weren’t made up for our arrival and then the receptionist ended up having to do it because housekeeping had gone home. Checkin was lengthy. A shame to have no real wood fire in the bar, just a weird artificial one that doesn’t put out heat. Spa manager shouted at the kids for being in the pool past 6pm when reception told us that was ok. Otherwise, nice rooms, location, food etc. just a bit haphazard on the service side.