Helpful staff.

Only complaint I have and isn’t a biggie. It’s that there is only one ice machine in the lobby gift shop. It takes a long time to walk if you’re at the end of the hallway and don’t want to do a shortcut and go out in the cold. The hallway corners could have a few ice machines tucked in them. Other than that the place is great! Great pool with slide! And the restaurant upstairs is nice with friendly staff!

Hotel was close to Kingsway mall and also near Royal Alexander hospital. Room was spacious and extremely clean

Good hotel

Everything was great. Just need a little TLC on the bathroom door. Hinges need to be tightened up.

We only stayed one night, ate supper at the restaurant, was excellent. Had to leave early for medical so no breakfast. All in all was a very good experience.

The staff was lovely. The rooms were average. The pool seemed a bit dirty. Overall was a ok to stay.

Breakfast was fresh and enjoyable.

👍

Excellent Hot Tub and Pool, rooms are upgraded clean beds are comfortable.

Staff at the restaurant were very rude.

Every place we went was extremely clean. Staff was pleasant and helpful. Very quiet never we never heard any noise

Great desk and cleaning staff. Loved the convenience store. Room was great.

Very clean, great staff, older building showing its age

staff was very helpful, especially late night front desk getting me a taxi for 4am

I never used to him

Good

Great location and the pool/hot tub amenities were fantastic. Staff were excellent-would stay here again

Did not use the gym

Staff was friendly. The downside was the room has no windows to open so the air was very stale and warm in the room.