We were impressed at the amenities and the cleanliness for the money. The only bad thing to say about this stay was the front desk guy named Ian. He was very unprofessional. My interaction with him was awkward. If not for him, it would be 5 stars across the board.

Pet friendly, close to Onsen, decent breakfast. Definitely our first choice when it comes to staying in Eugene.

Not to bad checked in late left early was quick and easy

Room was very large and ac worked well

Very good experience

Great stay

Great stay

Great stay

This is my honest review after staying at the hotel for one night in August 2025. The good: the front desk woman was awesome—so kind, professional, and tolerant. The room was very clean, spacious, decent sheets, there was no smell, and I never saw any bugs. The showering water was gloriously hot. The bad: I was put in a separate building (that I had to drive to) with a second floor walk up (with luggage)—there was no elevator. The bed was one of the worst I’ve ever slept in—the kind where you sink in the middle. The neighbor’s shower pipes were super loud. The deadbolt lock (the one that keeps you secure when you’re inside the room sleeping) was removed. I used my own door lock. I definitely would not stay in this room without it. The hot breakfast was not tasty, but the cold food looked okay. No, I would not stay in this hotel again. Tip: call the front desk and ask for a room in the main building.

The only thing good about our stay was the continental breakfast, and the 2 front desk guys that we met the day before we left. Seriously, the breakfast was great. The room was filthy, with cob webs on the lamps and lampshades. The beds were incredibly uncomfortable. It was completely different than how it was shown on the website. We will not go back.

Great hotel

Great place to stay to visit the university. Very nice room and amenities.

We had ants in our room, they were all over the coffee pot and sink area.

The room was super comfortable! The location was perfect! Near campus. Close to a variety of shopping. The staff! The staff was amazing! Accommodating, knowledgeable and SO polite!!!!

Na

Only drawback was climbing stairs but Jen got us checked in early after big drive

Good stay

They were super friendly and helpful lenient on check out

Great location For the Matthew Knight arena - just a walk across the street ! Great customer service and help by Aurelia on the phone prior to check in and throughout our 2day stay. Also helpful were employees David and Chris. The room was clean and comfortable and breakfast was nice. All hard working wonderful staff. Well managed from what I can tell. Oh we also enjoyed the indoor pool and the awesome shuffle board in the bar. Fun. Definitely would recommend staying here. We had room 109 in the Hillyard section. It was very quiet, private , and off the balcony is a peaceful little stream. Great stay. Thank you so much !

Everything was great, except the fact that my sheets smelled like mildew which I complained and was changed immediately.