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Hotel Neo+ Penang by ASTON

Explore Hotel Neo+ Penang by ASTON

Overall Ratings & Reviews Hotel Neo+ Penang by ASTON

Traveloka (1,019)
Other sources (972)
8.6
Very Good
From 1,019 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Hotel Neo+ Penang by ASTON
All
Distance to City Center (51)
Staff Friendliness (47)
Bedroom (46)
Bathroom (42)
Surroundings (41)
Room Space (38)
Accessibility (37)
Ambiance (34)
Wifi (33)
Hotel Area (31)
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Traveller Reviews Hotel Neo+ Penang by ASTON

Number of reviews per page
20
40
Customer reviews
L***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall is good to stay 😃, chose this hotel because it's near the city.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
Kenny N. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.4
/10
Reviewed 4 week(s) ago
Very recommended! Close to many places, surrounded by local restaurants, cafes, and groceries. They also have a spacious family room.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
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Yurika W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Spacious and clean rooms, location close to Old Town George Town.
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Accommodation's Reply
17 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
Yunita K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Please improve the service to make it better.
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Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay. Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion. We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit. Best regards, The Management Hotel Neo+ Penang
A***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Location close to culinary and shopping centers.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
Muhammad I.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Strategic location and friendly staff.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
Grace M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and helpful. The breakfast was delicious. The swimming pool was clean.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
D P
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Highly recommend. Would return. Across street from upscale street fair. A1 pool.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great location near Gama Mall. Busy.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
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Yudi S.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Location ok, staff so-so. After that, that's all.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
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Nanisa I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Everything's okay. It's just that the food lacks variety.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
Walid b.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Nice quiet hotel room, a little small but clean. Just breakfast, I didn’t like it. No cappuccino or hot milk.
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Accommodation's Reply
30 Jun 2026
Dear Valued Guest, Thank you very much for your valuable review! We are delighted that you enjoyed your stay at Hotel Neo+ Penang. Positive feedback is always gratifying, and we look forward to welcoming you back for another enjoyable stay. Best regards, The Management Hotel Neo+ Penang
Tristiariena U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel location is very strategic, the rooms are clean and comfortable, and the food is delicious.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
s***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff was friendly and very helpful with check-in and check-out. The breakfast was delicious, and the location is centrally located, close to Komtar and the hawker center on Macalister Road. If I visit again, I'll stay at Hotel Neo again.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
LIM P. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
View very nice, can see the sea. Many food courts in around the hotel.
1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The most comfortable hotel with a decent budget, but close to everything, especially Hin Bus, just a few steps from the hotel. Close to Gama and Komtar, walking distance. Thanks Theva ❤️
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
l***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
First time stay at Neo, room is clean, comfort for family. I suggest the TV in the room needs to be upgraded to a bigger one and provide Netflix. Thanks.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
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endang s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
If I go back to Penang, I'll come here.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at Hotel Neo+ Penang. It's always a pleasure to receive positive feedback, and we look forward to welcoming you back for another delightful stay. Best regards, The Management Hotel Neo+ Penang
E***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Just painted nicely but the smell is strong. They changed my room immediately when the sink water flowed slowly. They were quick to rectify it. Great customer service, really enjoying my stay there.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay. Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion. We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit. Best regards, The Management Hotel Neo+ Penang
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
Overall, I had an enjoyable stay at Hotel Neo+ Penang by ASTON. The room was comfortable and the service was good. However, I felt that the room lighting was not bright enough, and the TV was quite small. Other than that, it was a pleasant experience.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for any discomfort you encountered during your stay. Your feedback is invaluable to us, and we have taken note of your concerns to ensure improvements are made. We strive to provide excellent service to all our guests, and we regret that we fell short on this occasion. We appreciate your patience and understanding, and we hope to have the opportunity to restore your faith in our services during your next visit. Best regards, The Management Hotel Neo+ Penang
Number of reviews per page
20
40
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