Grand Town Hotel

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Overall Ratings & Reviews Grand Town Hotel

Traveloka (2,134)
Other sources (3)
8.5
Very Good
From 2,134 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Grand Town Hotel
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Distance to City Center (34)
Accessibility (34)
Surroundings (32)
Staff Friendliness (29)
Room Space (29)
Bedroom (29)
Bathroom (28)
Family Friendly (27)
Taste (26)
Variety (26)
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Traveller Reviews Grand Town Hotel

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40
Customer reviews
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Khudadad A.
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Leisure
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6.9
/10
Reviewed 1 week(s) ago
The hotel was very noisy at night, with staff shouting and laughing in the hallways, making it difficult to sleep. Guests and staff frequently moved chairs, creating loud, disturbing noises both day and night. The toilets often smelled unpleasant. The TVs didn't display a clear picture. Some rooms lacked refrigerators, and the air conditioners actually blew hot air. I had to request a room change four times during my stay due to these issues. Overall, the stay was very uncomfortable and far below expectations. I hope management takes these complaints seriously and improves the facilities and staff behavior.
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Khudadad A.
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
Too noisy and could hardly sleep at night.
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Eddy H.
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Medical
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10.0
/10
Reviewed 2 week(s) ago
Truly classy and impressive service, from check-in to check-out, everything was fast, friendly, and totally done by all the personnel on duty. The room was clean, spacious, with full amenities. The towels were clean, not dull, not musty, and were always changed every day without being asked. The bathroom was clean, the water was smooth. There is a large supermarket around the hotel. Overall, it was extraordinary. Next time I go to Makassar again, I will definitely stay here again.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Good, I've stayed there many times 😅
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Eliaser B. T.
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Medical
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9.1
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, both when checking in and when needed.
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Khudadad A.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Great hotel with friendly staff!
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Khudadad A.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Great hotel with friendly staff!
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Khudadad A.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Great hotel with friendly staff!
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Verified Traveler
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8.8
/10
Reviewed 5 week(s) ago
Strategic area and friendly service
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Mahesa J.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
The hotel is close to convenience stores and delicious culinary areas.
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Mahesa J.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Upon arrival at the hotel, I was immediately greeted by a gladiator. The hotel has a unique design. I really like it.
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M***a
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
The first time I stayed here, I loved it and didn't want to move again. What was originally a one-night stay turned into a four-night stay. Keep it up!
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Atiza N.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Initially only stayed 1 night in a Junior Suite room..... As a result, it was extended to 8 days in the same room. Amazing..... Strategic location, spacious room & room interior with luxurious furniture complete with massage chair....👏💥❤️💥💥 Highly recommended 👍👍🔥💃
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1 people find it helpful
Abbas
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
It's fun and the restaurant service is not fussy.
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N***a
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Quite comfortable. Cleanliness is maintained.
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Atiza N.
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Leisure
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10.0
/10
Reviewed 6 week(s) ago
Amazing... Highly recommended ❤️
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2 people find it helpful
Atiza N.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
Amazing hotel 👍. Spacious, clean & beautiful rooms....basically highly recommended.
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W***u
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Recommended for family staycation in Makassar
1 people find it helpful
Fatimah F.
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8.5
/10
Reviewed 8 week(s) ago
The rooms are comfortable, clean, and the service is good.
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N***r
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Business
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10.0
/10
Reviewed 9 week(s) ago
The hotel location is strategic, the atmosphere is comfortable.
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3 people find it helpful
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