Overall Ratings & Reviews Hyatt House Charleston/Historic District

The Hyatt was a nice hotel, convenient to King Street. The breakfast is great, with many options to choose from. The parking isn’t ideal there, but it was an overall good experience.

Very comfortable, clean stay. Nice to have a full kitchen. Staff was friendly and several always interacted with us often, very helpful too. Bus stop for the free trolley was across the street. One thing we did not enjoy was the turkey bacon/sausage offered at breakfast. The brand was not good. That is the only complaint we have.

We enjoyed the rooftop bar.

Valet parking area was conjested.

Swimming pool and the gym were excellent. Large and in a very good shape. Location is convenient to walk to attractions and restaurants. There are also feee buses nearby.

It was in the perfect area. Walking distance to everything. Very pleasant experience

It was a hotel. Nothing super nice. The room was clean but felt dark. Good enough for being in downtown Charleston. The breakfast was the norm. It had eggs, meat, fruit, yogurt, breads, coffee, juice….We would stay there again. The check in staff were really friendly. The process was easy.

Great location, clean, good breakfast

This hotel is ok but it’s very pricey their phone is not working and they don't clean and don't give any soap or lotion. We stayed for 2 nights. The breakfast is good.

The hotel is a solid place to stay but it is in need of attention. We stayed in 2 rooms while we were there and here’s our experience. Room 1 was on a higher floor and supposedly nicer, quite the contrary. The room was quite small, the fridge had the last tenants food still in the fridge, air condition didn’t turn when temperatures, not clean, the floor looked like it was recently buffed but upon wiping something spilled there was black grease (?), every piece of furniture had scuffs and scratches and the walls had scuff marks that weren’t cleaned or painted. Room 2, 2nd floor was 2x larger, clean, floor wasn’t greasy, air conditioning didn’t work for hours then around 2am after sweating for a few hours it seems to have turned on. Property itself needs updating, overall cleaning, paint on a lot of scuff marks. Staff was great and accommodating, the place is in a good location but needs attention throughout.

Our room was not available on time. Front desk manager was not helpful or accomodating.

It is a little further north on King st than we wanted. Other wise it is a nice hotel.

Breakfast food in the the warming dishes was not warm

Wonderful stay. Friendly staff went out of the way to be helpful.

Conveniently located within easy walking distance of great restaurants. Spacious. I love time suite like design.

Staff was professional and polite. They took pride in their work and appearance. It was a wonderful experience.

Had to change room after first night due a/c issue TV needed replacement and 3 lamps required bulbs in new room. Valet service was excellent.

It was nothing to rave about. The whole location was very limited in many ways.

We used a car service transportation service from and to Charleston Airport. Uber to & from Plantation. Walked around most of the Historic District from the Hotel, a 30 minute walk to almost any where in historic district. Many casual & nice dining restaurants nearby. Only concern is we were charged a Daily Valet Service for 2 days for never having a car. Disheartening for a great trip & location until we were at airport reviewing our invoice. Called front desk and issue was supposedly resolved, only to realize 2 weeks later they recharged me for the valet parking.

This hotel was backed up with housekeeping and we couldn’t get checked into our room for a full hour after promised so my family had to stay in lobby and wait. Also, there was loud guests intoxicated fighting in the hallway in the middle of the night. We did not sleep well.