Platinum Hotel & Casino, Bansko

Explore Platinum Hotel & Casino, Bansko
7.4
Pleasant
From 15 reviews
Cleanliness

6.4

Room Comfort

7.0

Service and Facilites

7.4

Traveller Reviews Platinum Hotel & Casino, Bansko

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.
danut arcadie
icon-Family
Family
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

almost all turists were Israelis so no pork meat in the hotel pool 1.6 meters even keel so shorter people need help guys speaking too loud during the night,knocking the doors randomly there are other nations in this world-respect please
Verified traveler
2.0
/10
Reviewed 444 week(s) ago

Expedia Group verified review

This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience
Angel
icon-with Partner
with Partner
8.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

Property is a bit run down. Needs renovation. But overall OK.
Verified traveler
8.0
/10
Reviewed 539 week(s) ago

Expedia Group verified review

Overall good experience. The rooms need a fresh paint and some renovation. Hotel staff were very kind.
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