Overall Ratings & Reviews Big4 Acclaim Prospector Holiday Park

Didn’t like the fact there was a vehicle getting repaired Bought the place down

The noise from the mine at nights was very uncomfortable, i didn't sleep all nights!!!

The facilities were small and dated. One end of the towel rack fell off its support when we tried to use it. The TV was good.

The accommodation was clean and simple. It was just the thing we needed for a weekend away. The staff were fantastic and very friendly and went out of their way to make our stay comfortable. Hospitality was brilliant. The only downside was internet wouldn’t connect which wasn’t a problem for us as we were out most of the time. I would definitely recommend a stay here

The privacy

Got there late however was all good Had busy 2 days did not meet owners therefore can’t comment on communication aspect

Received a lot of noise (Yelling and screaming) coming from the service station behind the cabin until early hours of the morning. Was then woken early in the morning by the service station delivery trucks and the stench of diesel fuel being delivered. Most of the window locks didn't work or were missing all together

Floors dirty as baby was filthy in 5 min Dirt on beds Air conditioning didn't work

An awesome stay thank you

Cabins were really old and uncared for, dirty and was glad to leave. Found someone elses clothes in the cupboard and a phone charger wrapped around a chair, disappointing, for the same price i could have gotten a sea view appartement on the Gold Coast

liked location didn't like no shade for car at dwelling till late afternoon

Stayy there evry trip. Good property

It could do with some up grades

We had to check in after hours and the process couldn’t have been simpler

Friendly people on check in. Tidy. The cabins are aging. The hot water system is terrible, either too hot or cold no in between. No door between where kids are and adult sleep. Other than that it was tidy and beds were comfortable and clean. Noise from the fuel station behind disrupted sleep.

System issues with online pre-payment (not my fault) so no key left in drop box and no access to accommodation. Office closes at 4pm which in my opinion is too early given venue is a 6 hour drive from Perth. I ended up paying twice when it should have been sorted out with the online platform. If management does not want to deal directly with online booking services over issues then they should de-list with them. Terrible experience, never again with this venue.

The cabin is a little tired, but has everything provided. My wife liked the shower, but I found it small and a tornado of water pressure, which is not eco-friendly. The photos make the cabin look bigger. There is no sofa. That all said, we were comfortable and slept well.

The old cabin we were placed in was falling apart, dirty and the beds were atrocious. We travelled across the country and chose your park to stay in, the one thing you expect when paying for accommodation, is at least a decent bed, as that’s what you are there for, to sleep. It wrecked my holiday, and we had no option but to stay with you, as all other accommodation was booked out by the time we had checked in for the first night. It has been almost 2 weeks since I first stayed there, and my back is still sore.

our cabin shower had dangerously hot water - mentioned to reception and was told a plumber would come and fix it as another cabin was having same problem - plumber never arrived - no communication from reception. unfriendly staff

The facilities were clean. We were allocated a cabin right at rhe back next to the service station so had trucks coming and going which woke us. We noticed there were cabins free further away from the service station. The grounds were poorly kept. The receptionist was nice.