Novena Palms Motel

Explore Novena Palms Motel
7.8
Pleasant
From 633 reviews
Cleanliness

8.2

Room Comfort

7.6

Location

6.4

Service and Facilites

8.0

Traveller Reviews Novena Palms Motel

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet and comfortable room
CAROLYN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff and room great but no restaurant so description needs amending
WAKA
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was absolutely clean and very spacious, will definitely stay there again..thank you
Gregory
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Location and views
Rafael
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Late arrival was easy to get the keys and get self access. Easy self check out prior to opening hours, comfortable, clean and very good accessible location.
james
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

.
Christine
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The office woman was very helpful.Ordered a taxi for me which was on time.Also she left great instructions for getting and dropping off keys.Room was clean.Good courtyard to sit in.
Chelsea
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

With confirmed booking through online booking and email also stating confirmation, upon arrival my partner had waited for 2 people ..separate other bookings to be finalised although they were advised that their bookings were cancelled then for us also to be told no you don't have a booking either, as my partner came out to our car to get my phone to prove confirmation of booking the receptionist shut the doors and locked them and also shut the roller doors, without providing any information as to why not bothered to help us with resolving the matter and thus occurred at around 7 pm. Highly rude and very neglectful, appalling that we can't be provided reasoning. Being a local yet made to feel like we aren't even worthy of explanation for understanding what's happened and where/when our money would be refunded..., I'm just going to stop there should anyone else who books here especially being Australian, warning as you will see and feel this "motel" discriminates as they mainly provide for "their culture" we had to sleep in our car .
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CAROLYN
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Debbie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean unit very comfortable Stadf were amazing.
Tanya
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
Mitchell
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Neat and clean
BRETT
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Room was a bit shoddy
Kerry
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was not worth the money we paid. It wasnt the cleanest place the photos on the web different to the place. The pool wasnt that clean. The whole place could do wiith an up date the gardens ect. It was more $150 a night place. Every disppointed.would not stay again.
Brad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Only got a couple of hours sleep. The bed squeaked with any movement, PowerPoints were faulty and caused damage. Gaining access to the room in the dark was difficult due to non lighting
susan
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

This was a relaxing over-night stay. We arrived at 6 am and appreciated the Hotel storing our luggage so that we could go see Brisbane while we waited for our check-in time.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location for dropping off a Caravan rental and having somewhere to stay before heading to the airport the next day. We walked half a block between the two. The lady at the front desk was very kind and helpful. I needed to do laundry and the laundry services had closed for the day, so she drove me to the closest laundry mat to help out. The room was quiet. Balcony was a nice, quiet addition. Would stay here again!
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Ladene
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The stafd
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Need the room numbers illuminated at night to make it easier to find.
John
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Close to airport and good price. Staff helped getting an Australian usb charger for my phone. Easy in and out.
Number of reviews per page
20
40