Very convenient hotel near train station and all amenities in Newcastle

Location was excellent and quiet, unit spacious, bed comfortable and staff helpful. No view from the window. Room temperature was much too hot and no way to adjust. Fans were available, but didn’t help much. Only the very basic of kitchen items were provided. Example: Only 2 forks, knives, spoons provided for 2 people so had to wash between dinner & dessert. No dish soap. No second dish towel available when the coffee maker leaked. Felt the establishment did things as cheaply as possible which reflected poorly on the overall value of the stay.

Noisy extractors outside windows, room very warm so had to open windows.Teapots and coffee pots looked a bit dirty.

we enjoyed the stay overall. The rooms are big (2 bed apartment). Bathrooms were nice. Just a shame that the sofas were grubby and stained - but we were only there for one night, so didn’t use them. Would return again

Rooms we're roastl

Lovely hotel

Nice hotel just a bit dated with creaky floorboards in the rooms and very warm without aircon in August.

Limited parking. Had to park in the station parking area.

Property is spacious and centrally located.

Overall nice family time we spend together.

Staff were friendly enough but didn't offer much help when I was asking about breakfast when I checked in. I was told by the receptionist that I needed to book at the restaurant, and the first person in the restaurant had to ask for someone else. That person told me I didn't need to book but seemed unsure when I asked what time it opened.

1st class stay

No hot water

Bed very comfortable Staff very friendly Coffee and tea at breakfast not hot Central location

The room was ok as a large ish single rather than small double. I wouldn't like to think of two of us in it. It was quite dated but very clean. The bed would have been comfortable if it didn't dip down at the edge making me feel like I was going to fall out. I had to sleep on the side against the wall. The only real complaint was that it was incredibly hot in there even with the fan on all night.

I would like to thank Paul at the reception for making me feel so welcomed! I absolutely loved the place and will certainly return. Thank you, Paul (and other)

Staff are friendly & helpful. Room nice but too hot, no air con & noisy with windows open. New restaurant menu has good options for healthier choices. Near all amenities/transport.

Good

Spacious well equipped apartment

Very impressed lovely large comfortable room we will use again