We apologize for the inconvenience you experienced during your stay at our hotel. The issue you reported is very important to us. We have investigated and fixed the issue immediately to prevent it from happening again. We are constantly improving our services to provide a clean and comfortable environment for our guests. We will continue to provide better service in the future. We hope to provide you with even more satisfactory service when you return to use our services.

Thank you for sharing your feedback! We are very pleased to hear that you were satisfied with the breakfast during your stay at our hotel. Our receptionist Hoi is also highly praised for her friendliness and helpfulness. We always care about and strive to offer you even better experiences during your future stays. We look forward to welcoming you back soon!