Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.

Dear Ms Huong and Ms Hoa Firstly, A25 Thanh Nhan Hotel is very sorry for the incidents at the hotel. Room type Ms. Huong's standard room has an area of 14m2 excluding the bathroom. With the problem of air conditioning in the room, immediately after receiving her response, the hotel checked and corrected immediately. About the incident that made her wait, the A25 hotel dealt with the parts with professional errors. Subjective incidents, the hotel side checked and corrected, and renovated the reception hall area to make sure no one else encountered the same problem as her. Once again, A25 Thanh Nhan was very sorry for the incidents, and the hotel requested permission to give her a free Luxury room upgrade promotion when she continued to book on Traveloka at A25 Thanh Nhan. Sincerely thank you!