M***d
8.5
/10
Reviewed 2 week(s) ago
There's not enough parking, you have to go to the side of the car and get hit by the rain and heat.
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Accommodation's Reply
26 Oct 2026
Dear Valued Guest, Greetings from Golden Tulip Pontianak Hotel. Thank you so much for sharing your wonderful experience during your recent stay with us. We are delighted to continue providing the perfect accommodation for your business or leisure travels at Golden Tulip Pontianak Hotel. Regarding some aspects of your experience, first, on behalf of the management, I sincerely apologize for any inconvenience you may have experienced. We will use this information to improve our evaluation process with the team, and we are following up with the relevant departments to ensure that our service and quality of service are continuously improved for all our guests in the future. We look forward to welcoming you again on your next visit. Sincerely, Joko Pitoyo, General Manager
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