Amaris Hotel Ponorogo
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Overall Ratings & Reviews Amaris Hotel Ponorogo
Traveloka (2,489)
Other sources (8)
8.5
Very Good
From 2,489 reviews
Provided by travellers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about Amaris Hotel Ponorogo
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Staff Friendliness (28)
Variety (27)
Distance to City Center (25)
Bedroom (24)
Accessibility (22)
Bathroom (22)
Taste (22)
Hotel Area (19)
In-house Restaurant (18)
Room Space (17)
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Traveller Reviews Amaris Hotel Ponorogo
Number of reviews per page
20
40
Customer reviews
H***y
Business
9.4
/10
Reviewed 3 week(s) ago
Everything is fine. The room needs improvement: 1. Add a power outlet next to the bed. 2. Add a mini wardrobe next to the bed or in a spare space. Hopefully, it will be even more comfortable in the future.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. H*y, Amaris Hotel Ponorogo would like to express our gratitude for your stay and for taking the time to write a review. Your review is very important to us in improving the quality of our services. We appreciate your feedback and we look forward to welcoming you again at Amaris Hotel Ponorogo. Sincerely, Syahrul Hambali, Hotel Manager
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A***D
9.7
/10
Reviewed 4 week(s) ago
The breakfast facilities are extensive and the parking is also very adequate.
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+5
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. A*D, Thank you for choosing Amaris Hotel Ponorogo. We appreciate your feedback regarding your stay at Amaris Hotel Ponorogo. We are happy to receive your comments and will share them with our team. We are confident that this feedback will motivate all our staff to further improve the quality of our service. We look forward to welcoming you back to Amaris Hotel Ponorogo again. Sincerely, Syahrul Hambali, Hotel Manager
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D***q
9.1
/10
Reviewed 5 week(s) ago
This hotel is family friendly, on the 1st floor/GF there is a playground for children and many food courts, besides staying for office/work purposes, it can also be a fun place for the family.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. D*q, Sincerely, Amaris Ponoroco Hotel. Thank you for staying with us and for taking the time to write a review. Your review regarding our family-friendly atmosphere is very important to improving the quality of our service. We have forwarded your review to our team for improvement. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel in the future. Sincerely, Syahrul Hambali, Hotel Manager
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T***n
Leisure
6.3
/10
Reviewed 5 week(s) ago
It was very disappointing that we couldn't check in until late at night, and when we were about to leave, there were no security guards or anyone standing by at the entrance to carry our suitcases and other belongings, making it incredibly inconvenient upon arrival. Bringing children here is not recommended. Furthermore, there were no spare toilet paper rolls, and there wasn't much choice of TV channels. Furthermore, the water pump was incredibly loud every time we needed to use it, so my child would always wake up if I went to the bathroom at night.
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Accommodation's Reply
09 Apr 2026
Dear Ms./Mrs. T*n, Sincerely, Amaris Ponorogo Hotel. Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during your stay at Amaris Ponorogo. We have informed our staff about this issue. You can contact us by phone or WhatsApp at the number provided (we apologize, we cannot disclose the number in the review) so that we can prepare for your arrival and provide any assistance. Regarding the water pump issue, we will inspect the pipes. Your feedback will be used in our evaluation to improve the quality of our services. Once again, we apologize for the incident you experienced during your stay. We hope to serve you again at Amaris Ponorogo. Sincerely, Syahrul Hambali, Hotel Manager
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Verified Traveler
9.1
/10
Reviewed 6 week(s) ago
The best hotel in Ponorogo with comfortable 3-star hotel standard service
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Accommodation's Reply
30 Mar 2026
Dear Mr./Mrs. G*t, Warm greetings from Amaris Ponoroco Hotel. Thank you for staying with us and for taking the time to write a review about our services. Your review is very important to us in improving the quality of our services. We will forward this review to our team for further improvement. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel in the future. Sincerely, Syahrul Hambali, Hotel Manager
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Andhi R. p.
Transit
9.7
/10
Reviewed 6 week(s) ago
Good room, good meal, and good service
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Accommodation's Reply
30 Mar 2026
Dear Ms./Mrs. Anthi R.P., Thank you for choosing Amaris Hotel Ponoroco. We appreciate your feedback regarding your stay at Amaris Hotel Ponoroco. We are delighted to receive your comments about our rooms, food, and service. We will share your feedback with our team. We are confident that this feedback will motivate all staff to further improve the quality of our service. We hope to welcome you back to Amaris Hotel Ponoroco again. Sincerely, Syahrul Hambali, Hotel Manager
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Andhi R. p.
Transit
9.4
/10
Reviewed 6 week(s) ago
Good service, good room, good meal.
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Accommodation's Reply
30 Mar 2026
Dear Ms./Mrs. Anthi R.P., Sincerely yours, Amaris Ponoroco Hotel. Thank you for your stay and for taking the time to review our services, rooms, and menu. Your feedback is very important to us in improving the quality of our service, and we will pass your comments on to all our staff. Thank you for your feedback, and we hope to welcome you again at Amaris Ponoroco Hotel. Sincerely, Syahrul Hambali, Hotel Manager.
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Verified Traveler
Leisure
10.0
/10
Reviewed 7 week(s) ago
The staff are friendly and honest
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Accommodation's Reply
24 Mar 2026
Dear Mr./Mrs. G*t, This is a message from Amaris Ponoroco Hotel. Thank you for staying with us again and for taking the time to give us a 10-star review. Your feedback regarding our staff is very important to us in improving the quality and service. We will forward this feedback to our team for further improvements. Thank you for your suggestion, and we look forward to welcoming you back to Amaris Ponoroco Hotel on your next stay. Sincerely, Syahrul Hambali, Hotel Manager
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S***a
10.0
/10
Reviewed 7 week(s) ago
Always the choice of accommodation when visiting Ponorogo
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Accommodation's Reply
17 Mar 2026
Dear Ms./Mrs. S*a, This is a brief message from Amaris Ponoroco Hotel. Thank you for staying with us again and for taking the time to write a review. Your review is very important to us in improving the quality of our service. We will forward this review to our team for further improvements. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel again. Sincerely, Syahrul Hambali, Hotel Manager
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D***a
Staycation
10.0
/10
Reviewed 9 week(s) ago
The hotel staff are friendly, especially when checking in even though they arrived before check-in hours, they were served, and when they needed a prayer mat, they were given a complete set of prayer clothes and a prayer mat, a bed cover and fragrant sheets, the room was clean, the staff was helpful.
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Accommodation's Reply
12 Mar 2026
Dear Ms./Mrs. D*a, This is a message from Amaris Ponoroco Hotel: Thank you for your return stay and for taking the time to give us a 10-star review. Your review regarding our service and linens is invaluable in improving the quality of our service. We have forwarded this review to our team for further improvements. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel again. Sincerely, Syahrul Hambali, Hotel Manager
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TS
TAUFIQURRACHMAN S.
Leisure
8.5
/10
Reviewed 11 week(s) ago
So, it's in the same building as the mall. You still have to take the elevator from the ground floor to get to the lobby. The directions weren't clear enough, making it a bit confusing and a bit of a hassle when carrying luggage from your car and then finding the lobby to check in. Moreover, the road in front of the mall was closed for an event. Plus, there's plenty of food around the mall. Cleanliness is adequate. The food is quite varied and tastes decent.
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Accommodation's Reply
22 Feb 2026
Dear Mr. Taufiqur Rahman S., Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay at the Amaris Bonolog. We have noted your comments. If you have any further questions, please contact us via the hotel phone or WhatsApp Business. Your feedback will help us evaluate and improve the quality of our services. Dear Mr. Taufiqur Rahman S., We apologize again for the inconvenience you experienced during your stay. We hope to welcome you back to the Amaris Bonolog again. Thank you, Charles Hanbali, Hotel Manager.
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P***o
8.5
/10
Reviewed 11 week(s) ago
The sign for the entrance to the hotel is small, you can't order room service even though it's not closing time, but overall it's good, no problems.
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Accommodation's Reply
22 Feb 2026
Dear Mr./Ms. P*0, This is a message from Amaris Hotel Ponoroco. Thank you for taking the time to write a review. We apologize for the inconvenience you experienced during your stay at Amaris Hotel Ponoroco. We have informed our staff about this issue. Your feedback will be used in our evaluation process to help us improve the quality of our service. Dear Mr./Ms. P*0, we apologize again for the incident you experienced during your stay. We hope to serve you again at Amaris Hotel Ponoroco. Sincerely, Syahrul Hambali, Hotel Manager
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YY
Yuliadi Y.
Leisure
9.7
/10
Reviewed 12 week(s) ago
Friendly staff, asked to change rooms in the same class and was served well.
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Accommodation's Reply
19 Feb 2026
Dear Mr. Yuliadi Wai, This is a brief message from Amaris Ponoroco Hotel. Thank you for staying with us and for taking the time to write a review. Your review is very important to us in improving the quality of our services. We will forward this review to our team for further improvement. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel again in the future. Sincerely, Syahrul Hambali, Hotel Manager
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W***u
10.0
/10
Reviewed 18 week(s) ago
Clean, spacious and friendly hotel
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. Wu, This is a brief message from Amaris Ponoroco Hotel. Thank you for taking the time to write a review. Your review is very important to us in improving the quality of our service. We will forward this review to our team to improve our service, food, and rooms. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel in the future. Sincerely, Syahrul Hambali, Hotel Manager
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Juliansyah
Transit
8.5
/10
Reviewed 19 week(s) ago
Strategically located within the Ponorogo Mall, this hotel is recommended for a comfortable stay or transit.
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Accommodation's Reply
26 Dec 2025
Dear Mr. Julian Shah, Greetings from Amaris Ponoroco Hotel. Thank you for taking the time to write a review. Your review is very important to us in improving the quality of our service. We will share your review with our team to gather feedback on the service, food, and rooms. Thank you for your suggestions, and we hope to welcome you back to Amaris Ponoroco Hotel again. Sincerely, Syahrul Hambali, Hotel Manager
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L***l
Business
6.1
/10
Reviewed 20 week(s) ago
Recommended hotels for staying in Ponorogo city
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Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. L*l, This is a brief message from Amaris Ponoroco Hotel. Thank you for taking the time to write a review. Your review is very important to us in improving the quality of our service. We will share this review with our team to help us improve our service, food, and rooms. Thank you for your feedback, and we hope to welcome you back to Amaris Ponoroco Hotel again. Sincerely, Syahrul Hambali, Hotel Manager
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L***l
Business
8.1
/10
Reviewed 20 week(s) ago
Very comfortable and recommended for those who want to stop by in Ponorogo 👍
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1 people find it helpful
Accommodation's Reply
22 Dec 2025
Dear Ms./Mrs. L*i, This is a brief message from Amaris Ponoroco Hotel. Thank you for taking the time to write a review. Your feedback is very important to us in improving the quality of our service. We will share this review with our team to gather your comments on our service, food, and rooms. We look forward to welcoming you again at Amaris Ponoroco Hotel. Sincerely, Syahrul Hambali, Hotel Manager
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L***l
10.0
/10
Reviewed 21 week(s) ago
Recommended hotels to stay in Ponorogo 👍👍
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Accommodation's Reply
15 Dec 2025
Dear Mr./Ms. L*l, This is a brief message from Amaris Ponoroco Hotel. Thank you for taking the time to write a review. Your review is very important to us in improving the quality of our service. We will share this review with our team to help us improve our service, food, and rooms. We hope to welcome you back to Amaris Ponoroco Hotel again in the future. Sincerely, Syahrul Hambali, Hotel Manager
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S***a
Staycation
9.7
/10
Reviewed 22 week(s) ago
Recommended hotel for accommodation in Ponorogo.
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Accommodation's Reply
09 Dec 2025
Dear Sir/Madam, Warmest regards, Amaris Hotel Ponorogo Thank you for taking the time to write us a review. Your review is very important in improving our quality and service. We will share your feedback with our team to improve our service, food and rooms. We do hope to welcome you back to Amaris Hotel Ponorogo in the future. Best regards, Shahrul Hambali Hotel Manager
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S***a
Business
9.4
/10
Reviewed 22 week(s) ago
Suitable as a hotel to stay in Ponorogo
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Hello S*a! We look forward to welcoming you back to Amaris Hotel Bonologo. Thank you for taking the time to write a review. Your feedback is very valuable for us to improve our services. We will share your valuable feedback about our service, food and rooms with our team. We look forward to welcoming you back to Amaris Hotel Bonologo. Best regards, Charles Hanbali Hotel Manager
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Number of reviews per page
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40
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