Overall Ratings & Reviews Grupotel Ibiza Beach Resort - Adults Only

Bad smell coming from bathroom that was not resolved when we asked.

Lovely spot and great hotel highly recommend. Town is small but great rests opposite called Niu worth a visit

At this time of year the area is not over crowded and the area is stunning. The locals are very friendly and helpful. Grupotel staff were amazing. We stayed during the uk easter holidays.

A lovely hotel. Staff are so friendly and helpful. Breakfast was excellent. Being vegetarian I normally don't have much options but I had so much choice of non traditional English breakfast. My only criticism is the glass door to the bathroom was not very private.

This is a great hotel option if you're looking for great value in a beautiful spot. The hotel itself offered all the basic amenities (pool, sundeck, gym, etc..) plus towels for the beach/pool a couple bars/restaurants and a lawn area for lounging. The staff were excellent; caring and efficient. Rooms/property was clean and well organized. in-room amenities were limited (no conditioner, lotion, etc... you had to call the front desk and ask for them) but everything was comfortable and clean. Our patio overlooked the pool/beach which was a nice bonus for evening nightcaps. Access the the public beach was easy and the surrounding restaurants were delicious and affordable. Would recommend for anyone looking for a good value stay.

The hotel could do with a little TLC, to bring it back to the 5 star hitel it claims to be. That said, the staff were very friendly and helpful, and the hotel was always clean. The sunbeds weren't by the pool as shown on the hotel photo, neither are they as plush as the illustrated.

So we arrived Saturday early and they had our room available early but we were on 2nd floor and the lift wasn’t working, we told them my husband had a bad leg and back problems and they said the lift would be fixed that day…the lift wasn’t fixed until Tuesday…now if you have mobility problems this hotel is definitely not for you as the pictures show that they have been superimposed as you can’t get out of the hotel to beach or surrounding area unless you tackle quite a few flights of stairs but breakfast is lovely, we paid for dinner 1 night out of a seven night stay and dinner was nice too, pool areas are nice, you have to pay for water, tea and coffee.

Good hotel, very quiet, not overcrowded, a little too quiet for us as we like a bit of music round the pool which I could not hear, there is a grassed area which would be great if it stayed open later, even just for drinks but it closed around 6. Even so, enjoyable, a few bars and restaurants around the area, enough for a week, taxi from the airport cost us 55 euro, bring your own toiletries

AA

We were underwhelmed with our stay. The hotel is very dated and in need of some TLC. The staff were very friendly and the location is incredible - beautiful beaches on the doorstep. However, lots of things not up to scratch. We got to our room and it must have 100 degrees in there. Air con had clearly been off a long time to save money. We had it on full blast but it just blew out warm air. This was fixed the next day by maintenance, but it was then incredibly loud when turned on. There was no hand soap, shampoo or shower gel in the rooms which is crazy for a four star hotel. There was a refillable shower gel dispenser which was empty. To close the doors, you have to slam them shut which means at all hours of the day and night you just hear doors slamming, so bring ear plugs. To borrow a towel to use on the beach you have to pay 10 euros. Likewise to use the safe in your room you have to pay 1.50 euros per day - I have never known a hotel to charge you to use the safe in your room. Finally the breakfast is incredibly poor. Very limited range to choose from. All the food is left uncovered and doors open, which means flies are all over the food which is frankly disgusting. Basic hygiene would be to keep it covered. Like I said, the hotel was probably four star once, but definitely needs updating and lots of little things could be done to massively improve service and quality.

Lovely quiet area, clean sand and sea!!!

Been twice. We love it!

Amazing hotel, amazing staff, incredible location. Great food!

Great staff and hotel. Had the best relaxing time and staff go above and beyond to make sure you have a wonderful stay. Only downside are the beds- all of them are twins and wasn’t able to cuddle with my partner 😅😅

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Lots of steps but clean cool and chilled hotel

Great welcome at reception. Very clear information about the hotel. Room lovely and beds comfortable 100% priority.

Amazing hotel with wonderful and super helpful stuff. Great food, clean and cosy room, lots of common areas and wonderful beach.

Great location, attentive and warm staff, great facilities and the best breakfast selection I’ve ever seen. One gripe however; I asked for feminine hygiene products from reception, being caught off-guard at 3am, and they had nothing available. Combs, shoeshines, toiletries, shower caps, but not one tampon in the entire establishment. With such a large complex and it being adults only; you really need to cater for your female customers. Period products aren’t a luxury they’re a necessity and it would be nice to have the peace of mind, especially given how many other ‘things’ are held for customer’s convenience, on-site. All in all a wonderful stay and perfect for a solo traveller. The masseuse was an utterly wonderful human and i highly recommend booking a massage and facial.

My wife and I had a really nice stay at Grupotel. The staff were really friendly and attentive. The hotel itself is lovely and clean. The breakfast was lovely with a wide selection of food. The location of the hotel is amaaing in a gorgeous cove of the bay, just seconds from the beach below. The hotel also laid on free activities and we did yoga and breath work classes and went on a guided hike too. I'd definitely recommend staying at this hotel and area of Ibiza.