The staff were so very friendly and helpful which created a lovely atmosphere at the hotel. Rooms were clean. Pools were good. Easy access to beach and surrounding area. Would definitely stay there again.

Lovely and spacious hotel in an excellent location. Internal and outside facilities were great. Staff friendly and helpful. Room was a decent size with comfortable bed / linen and also effective air con. Very good breakfast, good coffee.

Lovely hotel to relax and chill. What stood out , were the very helpful and lovely staff who worked so hard to give guests a wonderful experience. The pools were good and the location was great , allowing you to wander in to the town , to eat and drink. We had breakfast everyday and there was always lots of choice and everything was very fresh. We also had a couple of evening meals at the hotel. We were impressed by the variety and tastiness , always served by cheerful and attentive staff. We would highly recommend this hotel for a getaway without children

We loved our visit to the spa with the sauna room along with the ocean view room, large luxurious bed, this is the nicest hotel we have been to. The energy in the hotel very calm and peaceful.

Lovely hotel, staff very friendly and helpful, perfect location right next to the beach.

Hotel is in a quiet bay situated on waters edge. Stayed in a Suite room which had a mountain view not a sea view (Sea view rooms are available but are smaller). Clean beach, calm waters, relaxed bars and a few shops. Portinatx is small and can be walked along beach walkway from hotel on 5mins. Local bus from Portinatx go Ibiza town and Santa Eluraia des Rui.

horrible

We arrived for check in after 4pm. Staff were very friendly and offered us a welcome drink, so we followed the lovely gentleman to the outside bar where we were offered a glass of champagne or orange juice which was nice. However, we were then sorted of abandoned. We finished our drinks and just sat for a while before heading back to the reception area to continue checking in - a bit odd! The room was basic but pleasant. There was only one sachet of coffee and no milk or sugar for hot drinks so we bought these ourselves. Our remote control for the TV didn't work but there wasn't much worth watching anyway so it wasn't a problem. We used the pool and had a cocktail each there. Didn't use the restaurant so can't comment on that. The hotel is well located and reasonably priced.

To say the stay was excellent would be an understatement. The room was clean, the water pressure was great, and the staff was phenomenal. I will not say goodbye; rather say, see you soon.

The staff are so lovely and happy, they make the hotel a pleasure to visit. Excellent food choices and quality is superb. We love that it is small enough to feel friendly and intimate, but large enough to feel lively and has access to a brilliant beach for safe swimming and small bars along the boardwalk. Truly comfortable and spotlessly clean. Our 2nd visit and definitely not our last, I’m sure.

The staff were unhelpful and slow | there was an earwig in our “clean” towels, wood lice all over the room and a centipede on the sofa | there is no double glazing or sound proofing so you are woken up at 7am every morning with the cleaners shouting at each other | staff playing blearing music from their phones | there is not enough parking so you have to park elsewhere | there are no ashtrays on balcony’s or anywhere | the only good thing about this hotel is the location by the beach and restaurants

Great location to beach and good restaurants. Not too busy which made for a relaxing time. Good buffet breakfast.

The hotel and the surrounding areas are gorgeous. The staff are friendly and helpful. We were upgraded to a lovely suite overlooking the beach. One thing to keep in mind is, while the hotel is adults only, the beach is not.

This was my first visit to Ibiza, and while I wasn’t seeking a party scene, it was reassuring to know the lively areas weren’t far. I appreciated the adults-only resort atmosphere, though the nearby public beach does mean lots of families and children are around. My room was basic, and I was surprised to be placed on the same floor as staff. While they were friendly, it did lead to occasional service lapses like housekeeping delays. At times, I felt neglected, particularly with things like overflowing garbage cans and towel piles being left unattended for too long. All staff should remain vigilant in these areas to ensure every guest feels seen and cared for. Thankfully, these issues were resolved after raising them, but ideally, they shouldn’t arise during a stay. Service was a standout across the resort. At the front desk, Laura and Jessica were warm and professional, and Musa was incredibly helpful during my late check-in. The pool bar team—Sarita, Carolina, Elena, Fabio, Sarah, Eduardo, Martin, and Daniella—was always attentive and upbeat, making my stay feel special. Onsite entertainment was a fun bonus, with energetic performances from singers and a memorable saxophone/singer duo that really set the mood. It would be great if the pool could remain open during these shows for guests who prefer a more relaxed, non-traditional way of enjoying the entertainment. Breakfast and dinner were excellent and definitely worth adding to your package, even if just for breakfast.

The grupotel portinaxt was a very relaxing hotel. The room was very bright and clean. The other guests were quiet and respectful. The staff were all lovely. Breakfast was so good, so much choice and always very fresh. Definitely recommend this lovely hotel

Lovely hotel great food with beautiful Portinax all around

Great property and stay were very friendly and helpful

Bad smell coming from bathroom that was not resolved when we asked.

Lovely spot and great hotel highly recommend. Town is small but great rests opposite called Niu worth a visit

At this time of year the area is not over crowded and the area is stunning. The locals are very friendly and helpful. Grupotel staff were amazing. We stayed during the uk easter holidays.