Overall Ratings & Reviews Holiday Inn SAN MARCOS-CONVENTION CTR AREA by IHG, an IHG Hotel

Rooms were clean. The beds were comfortable

This hotel was one of the best in San Marcos. We stayed for my daughter’s New Student Orientation and it was only 8 minutes away from the school! The service was great as well.

Nice hotel. Will stay again.

This hotel and it's ataff was absolutely amazing!! They helped me out in so many ways and my stay was nice and relaxing! If you go, make sure to stop by the bar and have a couple drinks and make sure you tip the bartender!

Geart stay and very convenient location

It was pet friendly:)

Rooms smelled like mildew. Thermastat did not work. They never came and looked at it when we complained. Shower head was broken. We had to hold it to shower. Housekeeping was rude. We came in one night and the front desk girl had her head down sleep. Breakfast was terrible. We asked to check out after day 2 because we couldnt take it anymore but they refused to refund us so we just left. I don’t recommend them.

The staff is excellent and the food was good.

The hallways and elevator were a little

Clean and quiet

The staff is very nice. The room is really clean and comfortable.

Very clean very friendly peaceful

Front desk attendant and overall property was great. The only downside was the breakfast, the staff was just not able to have enough of food in the warmers. Just not organized enough but everything else was great..

Everything was clean and quiet. We were pleased to be able to charge our EV

I didnt like that the bed a was dirty on the side

Convenient check in process. Friendly staff.

Very professional..

Great location and friendly staff

Had a terrible experiance at check out and during my stay. They check a family into my room and removed my belongings. hile I was away

Upon arrival, I inspected the beds and both were littered with hair(s) and crumbs. It was quite obvious the linens/bedding had not been changed prior to my arrival. I took numerous photos and videos of such and notified Christian, front office manager. He asked him to please come view the room with me but he refused and said I would have to contact Expedia, third party, in order to inquire about a refund. He stated he could've processed a full refund had the room been booked directly through Holiday Inn or if I had been a rewards member.