8.4
Very Good
From 105 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Traveller Reviews Vista Ballena

Number of reviews per page
20
40
Top reviews
Fabian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel is extremely beatiful, a wonderfull view of the ocean and a excellent restaurant. The staff is super friendly, all the amenities you can need. The pool is too deep, just for swiming, not for relaxing. Beside the little detail of the pool, 100% recomended.
Angel
icon-with Partner
with Partner
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

My stay was good overall, this hotel is located in a rough place to get to which caught me off guard. It’s up a hill with terrible roads. The hotel itself however has the best view I’ve ever had. The rooms are decent. It’s a bit older construction. The breakfast is ok it didn’t fill me up. All the service was great, the employees were nice. However the communication between myself and the hotel for tour information and pricing was a bit weird/not really clear.
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Esteban
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I did not like the drive up to the property. The road is in terrible shape. I see why some driver's refused to take us up there.
Simona
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I trully enjoyed the stunning views, the pool and lovely restaurant and bar area. The staff was welcoming and eager to assist. However our room was dated and the shower area was moldy and could use some attention. We had to request towels, (we had 1 for 3 ppl) someone to refill up the coffee pods etc. The drive to the property is challenging and you could literally lose a tire on the way there. It only takes a bit of effort to cover these holes. The food was decent but nothing spectacular. Overall with a few little improvements this could be a trully remarkable experience! I booked 2 standard rooms for 2 nights, my friends received an upgrade as their AC was not working and the presence of geckoes and other insects disrupted their sleep in the first night.
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Gilles
icon-with Partner
with Partner
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

We walked into our room there was no toilet paper or towels. Everything seemed clean. Just makes you wonder. The restaurant was pricey but very good and efficient.
Carl
icon-Business
Business
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Don’t throw toilet paper in the toilet but in the trash can? Ridiculous, that happened in Costa Ric sin the 1980s but not in 2024. The hotel is very outdated, and there is no parking near the rooms so you must walk in incredible amount of stairs. Not for older people or with bad lunch. The staff is incredibly helpful and the food is pretty decent. That makes up for a lot. The view at the pool, terrace, bar, and rooms is to die for.
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Said Raffeeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Love this place!! Would definitely stay again
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The hotel was a wonderful stop along the way from San Jose to Drake Bay. Hotel and pool were beautiful with amazing views toward the ocean. Staff was friendly and professional. Rooms were clean and well amenitized. Be ready for a rocky road up but well worth it. Perfect stop.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Excellent place which very kind people and the most beautiful nature that you can imagine
RC
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Highly recommend for an enjoyable, tranquil stay with an owner and employees who are incredibly welcoming.
Edwin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The views were amazing, the food was delicious but the rooms were very outdated can use some remodeling and the road to the place is bad very steep not paved and not wide enough for two cars to pass...
Amy
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

The view from the pool is amazing! We spent an entire day there. The view from the room patio was also nice. We saw lots of birds every day. Get ready for the stair master to get to and from your room. Our room had a sketchy hole in the ceiling above the shower and we had quite a few bugs in our room, but no big deal when you're in paradise. The bathroom was a lil small and dated, but we hardly spent any time in there. Drinks at the pool were reasonably-priced even thigh they didn't have any prices listed... food was on the more expensive side... so we just drank more. Really enjoyed our stay here overall and it was a great place to unwind before heading back home. I would stay here again!
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Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The view of the sunset
Jill
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Rooms are down several steep staircases from the tiny common area perched atop the hill. Aversive muzak played nonstop in the bar/restaurant area which permeated the whole place. Not a peaceful costa rican environment.
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

We had an amazing stay! The staff was friendly, the food was delicious, and the view is amazing!
wendy
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

The view from the restaurant is breathtaking. The restaurant's food is delicious. But the room we stayed in, the toilet had issues. First, it had no cold water going into the bathroom sink, shower and toilet. The maintenance team resolved as the main line was turned off. Then the toilet was howling every time you flushed for 20 seconds. Sounded like you were at a sports arena with foghorns. They said it was trapped air in piped. The howling/screeching sound lasted the entire time we stayed (one/night). I explained and showed a video to the receptionist and she just gave me a blank stare and said that there is air in the pipes.
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Zenon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Villa Ballena is a tucked away gem. About 10 minutes up a narrow and steep road off Hwy 34 you end up a jungle setting. Edgar is bar/restaurant was fabulous
Simon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

The morning coffee at the restaurant needs improvement. There are a lot of stairs. Nice pool.
Davina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Everyone at Vista Ballena was welcoming and friendly the pool area/restaurant bar area was so relaxing. Definitely a must go to place!
Boris
10.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Amazing food, views and service. Nice clean rooms with a great view from the balconies. Will go back next time.
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