Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight.

Great location in the centre of Whangarei. Spotless room, comfortable bed, good shower, a well equipped kitchen and friendly hosts on reception. Now the bad - this hotel lists a "Safe" in the "More" section of the information for each room type - there was no safe in my room - the hotel should really remove the "Safe" from the Expedia room descriptions (I know there is a safe at reception, but that is already listed in the "Property amenities" section of the listing, and it should not be included in the room descriptions if it is not in the room - reception is not open 24 hours anyway). On my final morning I was woken at 8:15am by a cleaner vacuuming in the next room - the soundproofing around the connecting door is poor!

Lovely clean room Very spacious

I didn’t have a pet!!!

Great location, centre of city, rooms well appointed, quest are our preferred accommodation when travelling, and it was up to our usual expectations from a quest. Only comment he had is the car parking underneath is a bit tight. But overall a good stay.

The Quest is in a great location and the rooms spacious and have great facilities. The are extremely helpful and we always our stay.

It’s in a great location the rooms are spacious and comfortable

Good location and nice and clean

I accidently

Ok. Probably wouldn't go back

For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again

Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.

Good location, easy parking, clean and tidy room. Very helpful and courteous receptionist. We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.

Parking was a problem

It was great

Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.

The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.

Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.

Can’t comment on staff really as on arrival you press a button wait and a voice on the other end pass you a code to access keys. You are on your own from there. Room was clean and had everything you needed. There is free parking between 4:30pm and 8;30 am. A little hard to find based on the map. Olson had to use card to enter through the door to garage and press exit button to allow a car through. Not sure if this is for everyone or just an issue with our card. But as there is no one to ask can’t say. The area down by the water is a must to stroll around and enjoy a coffee.

Business trip