Overall Ratings & Reviews Servatur Playa Bonita

Very clean, spacious rooms, excellent swimming pool and the food and drinks were decent

The room was great. Everything was fine and perfect for a solo traveler. I only have two critiques: One: When it rains (which it did rain briefly for multiple days during my stay), the water can drain onto either the handrail or stairs inside the building. This seems like a hazard. Two: I got breakfast included in my stay, which was pretty good; there were plenty of options. For breakfast, they put on my wrist a purple wristband that I couldn't remove without cutting. This wristband ended up being in several pictures I took during my stay because it was hard to conceal. However, no one ever checked my wristband. There wasn't someone guarding the entrance to the cafeteria checking if you could eat meals there or not. So now I have tacky wristband in all these pictures as the result of a half-hearted security measure.

Overall good hotel and location. A few minor niggles, cracked and loose tiles on every level in building 3 ( stayed on the fourth floor and used stairs everyday) also automatic sensor lights on top floor didn’t come on at night when entering the corridor but did on every other floor. Breakfast really busy at peak times but can easily be avoided by going early which we would recommend. Good efficient and friendly staff across the board. Would stay here again.

Really enjoyed this hotel in a great location. Very large rooms and good breakfast

I didn't like finding a cockroach in my bathroom a live cockroach he was in my favorite moment but apart from that it was quite all right the food in particular was very very good very very good Buffet

We had a fantastic time at Playa Bonita, there were loads of great food options, rooms were very spacious, pool was lovely with plenty of sunbeds, and we really enjoyed all the available entertainment!

Nice stay - the buffet was a bit samey but, enough there - hotel was nice but, could do with more sun loungers and maybe some tables and chairs around the pool

Loved it. Pictures are the same as on website.spacious rooms. Staff very helpful. Clean overall. Entertainment every night. Had a spa afternoon at the nother labranda marieta with discount. Staff there are lovely too. We did all inclusive - loved the selection of food and drinks. Cocktails shots etc.. Market is local, pleanty shops ans bars around the hotels. Sandy beach 5 mins walk. €3.50 by bus 66 or 90 from airport, only 30 mins, beautiful scenary whilst on bus of the blue sea and sand. Highly recc. Thanks Labranda!!!

Enjoyed my stay, had some concerns addressed by Tara.

The room was really nice and the staff were so lovely. Food was as expected at a all inclusive but fresh, pre made cocktails and local drinks as part of the inclusive and you can pay extra for international brands

We had a lovely stay here. There was lots of choice of food, but for the evenings there wasn’t much choice for vegetarian's and sometimes the labelling of food wasn’t great so couldn’t tell if it had meat or not (this was mainly on the tapas and salad side). The pool area is really lovely and it is a short walk to the beach.

Minibar empty no water in room faute grave

We love the staff as everyone was so lovely and nice. The room was spacious for a family but it needs a bit of renovation to meet the 4 stars. The bathroom as well was old and the door was damaged from the water. The food was good with a lot of variety. For Christmas and New Year’s Even there was a special dinner that we enjoyed.

Decent accommodation but bed very basic and slightly uncomfortable. Food was reasonable with plenty choice at all times ( half board ). Car parking bit of a hassle.

The hotel is conveniently located near the beach. The hotel is a bit tatty starting from the reception which is nowhere 4 stars. Tv has 2-3 English speaking channels, sky news, cnn and France 24, so if you are not interested in news then you will have to watch tv in Spanish or German. The subtitle option on the remote does not work. In five days we had cockroaches in the room every single day and this was on the top floor. Once the light is off they are there, so we ended up sleeping with the lights on. Complained about this at the reception several times, someone came with the spay (I can still smell it after leaving the hotel) but it didn’t help. Cockroaches came back on the very next day. The food is ok, a bit repetitive but again, the restaurant was full of flies which just walked on the food, e.g bread, desserts… The ladies at the reception were very friendly but I guess the can only do things that is within their remit. The cleaning lady was very good.

Cockroaches in the room on two occasions even on a top floor. Restaurant is like a school canteen, queues for food, the same type of food for a week. All inclusive drinks taste not good. Entertainment is Ok for both kids and adults. Not far from the beach.

We just checked out of this hotel this morning. Overall I would say we will not return, having been coming to Gran Canaria for 12+ years and trying new hotels. It was not worth the nearly 300 euro we paid for 2 nights. The hotel itself is definitely not 4 stars. Our room was in building 1 on the ground floor, and has a smell of sewage 80% of the time. When we checked in, there were dead bugs on the floor. The toilet lock is broken off, and the back door is hard to open and close, looks like it is damaged. The food was ok, pretty typical for all inclusive, nothing was delicious from the food. It was pretty bland. There was not a great selection of food for children. The worst thing about the hotel is the sunbed situation. When we checked in I was happy to see a sunbed policy, whereby you cannot leave your towel on a bed and leave for more than 60 minutes or it will be removed. This however, was not in effect. On Saturday we went to breakfast at 8 am and 95% of the beds had towels on. When we were ready to go to the pool at around 10am, there were no beds left, however all of the beds were still empty but with towels on them. There were no beds left, and a pregnant lady gave up her bed to a lady in a wheelchair. When I asked for a bed a kind worker got us two which were positioned at the back which was fine. The staff seemed very hard working and happy to help you with anything. Any staff members I talked to were friendly and kind

Good Value for money Location- near the beach, transportation and shops. Hotel also calls taxi which arrives very quickly. Inclusive buffet- good value for money and lots of variety. Food is well seasoned and restaurant is constantly cleaned. Staff- friendly, warm and helpful. We did go in august therefore it was very busy but it did exceed my expectations and I would go there again. They also offer complimentary access to a local spa for sauna, pool and steamer which was great. We paid for a massage separately which was again great. Fab stay.

Hotel location bit far from centre

Not a 4star property. The food was poor occasionally average and regularly cold, people were putting their food in the microwave to warm it up. The chefs idea of a varied menu was to see how many different ways he could Cook pork. Both bars were outdoor not ideal on a chilly evening, and closed at 11pm. The animation team worked hard day and night to keep people entertained but the professional entertainment was limited to 30 minutes a night. The advertised bath robes were not provided and the bathroom was in need of much TLC. The pool area was poor with insufficient sun umbrellas and many of the ones that were there were faulty, the loungers were dirty and the surrounding areas had many cracked and loose tiles,in addition to which the paint in the pool was flaking off. the only good point were the room being clean and the staff who were attentive and very hard working