Central Hotel and Residences

Explore Central Hotel and Residences
7.9
Pleasant
From 33 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.5

Meal

7.2

Location

8.1

Service and Facilites

7.6

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Traveller Reviews Central Hotel and Residences

Number of reviews per page
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40
Customer reviews
Verified Traveler
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Business
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6.5
/10
Reviewed 10 week(s) ago
Walking into that room was terrifying. Overall, I'm complaining, both about the room itself and the reception staff and service. Nothing more to say. For 700-800k VND, you should stay somewhere much better.
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Accommodation's Reply
13 Feb 2026
Thank you very much for your satisfaction with our hotel room service. We apologize for the inconvenience caused by our housekeeping staff forgetting to turn on the lights after cleaning your room. We will take your valuable feedback seriously and are committed to improving our room preparation in the future. We wish you good health and a happy stay.
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Verified Traveler
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8.8
/10
Reviewed 11 week(s) ago
Good. The price is reasonable. The location is centrally located in District 7.
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Accommodation's Reply
13 Feb 2026
Dear Sir, Thank you so much for your feedback. We do hope to see you again on the next visit. Happy New Year !
Vivian L.
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Business
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9.1
/10
Reviewed 23 week(s) ago
I was on a business trip so I checked in very late at the hotel, but the staff were very friendly and welcoming, and the procedure was quick! There are many delicious restaurants near the hotel, and it was very convenient to order a Grab.
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Accommodation's Reply
11 Jan 2026
Thank you for choosing Central Hotel & Apartment. We are delighted that you enjoyed your stay. Your satisfaction motivates us to continuously improve our services. We hope to welcome you again. All of our staff will do their best to ensure you have an even more pleasant stay.
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Huynh t. b.
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6.4
/10
Reviewed 29 week(s) ago
No wifi. Air conditioner not cool.
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Accommodation's Reply
01 Nov 2025
Dear Ms. Pao: Thank you for choosing Central Hotel as your next vacation destination. We have reviewed our network services based on your feedback and will resolve the issue as soon as possible. Regarding the air conditioning issue, all air conditioners at our hotel are inspected and maintained monthly, and there were no problems before or after your stay. However, you did not close the window completely at that time, and we confirm that the air conditioner temperature was set at 27 degrees Celsius. You may have forgotten to adjust the temperature. Thank you again for choosing to stay at our hotel and for your valuable feedback, which helps us improve our service. We wish you and your family good health! The Central Hotel Team
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NGUYEN T. T.
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Business
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10.0
/10
Reviewed 32 week(s) ago
Hotel in convenient area for travel and dining.
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Accommodation's Reply
12 Sep 2025
Central Hotel & Residence would like to thank you for trusting and using our services! We are very happy that you had a good experience. Your satisfaction is the motivation for the hotel to constantly improve its quality. We hope that in the upcoming trip, the hotel will have the opportunity to serve you again and bring you more wonderful experiences.
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Huu P. L.
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7.0
/10
Reviewed 45 week(s) ago
Bat in the room during check-in time
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Accommodation's Reply
17 Jun 2025
Dear Huu P.L Thank you for choosing to stay at the Central Hotel during your stay. We are sorry that you found some bugs in your room, possibly because the window was not closed during your stay. We regret that we were not notified to resolve the issue sooner. We hope to welcome you again on another occasion.
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H***n
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Staycation
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8.2
/10
Reviewed 45 week(s) ago
I am satisfied with the room area, although the interior looks a bit old but it is not a problem.
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Accommodation's Reply
17 Jun 2025
Thank you for choosing to stay at Central Phu My Hung Hotel and leaving a review about the hotel. Wishing you a happy working week!
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L***n
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Business
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10.0
/10
Reviewed 102 week(s) ago
nice room. clean. but parking space is a bit tight. few parking spaces
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4 people find it helpful
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Long N.
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8.5
/10
Reviewed 160 week(s) ago
Tạm được wifi hơi yếu vô phòng là lúc có lúc không đang sài mất giữa chừng
2 people find it helpful
Dang Q. N.
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5.3
/10
Reviewed 413 week(s) ago
Everything was fine, except hotel staff. Some staff scrutiny guests. In short, no one is comfortable at the hotel but was scrutinized by the staff!
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4 people find it helpful
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