Staff is nice but my friends from other room had problems with their room card to the point they had to switch rooms cause they couldn't opent my friend room. So the broke in and place my friend in different room after.

Pedi cambio de habitacion 2 veces, porque no habia cortinas en la ventana, cucarachas saliendo por varios lados y un ruido en el aire acondicionado, en la tercera habitacion nos mandaron a un hotel afiliado a ellos y tambien habia cucarachas, y el tiwmpo que perdimos esperando

Good

Staff

A/c not working properly and the shower water valve was not working properly as well

It was excellent for shopping, transportation, dining options, walkable around the area!

Indoor smoking

They gave us an occupied room, then a dirty room, and then a room without towels. the carpet in the rooms and hallways was dirty, and the whole place just looks like it's falling apart

The carpets smelled horrible! And outside the parking lot entrance, the smell of sewage and gas is almost unbearable! However, the staff is very friendly!

El aire no servía abia goteras y mucho ruido

Great location. Very old fashioned and poor WiFi. But overall good

Entregaron el cuarto alas 4:30

Was not notify that there was no internet before the check in and elevator not working

I loved the location.

Good stay

Bad service...

I like the parking access, but I don’t like because to many people around the hotel, also the roms are not clean at all , only 2 big towels per room .

Heating/cooling issues

Está en buena area

The property was in a prime location. The Macroplaza was on a walkable distance. They need to check on the handles of the cupboards and the bed linen fabric.