Overall Ratings & Reviews Hyatt Place Taghazout Bay

We have just come back from a 5 night stay here, it was so lovely. We had to wait for our room to be ready as we had not let the hotel know in advance that we had an early flight, however we did not mind this as we waited by the pool for a couple of hours which was nice. Then they upgraded our room from a standard double to a suite which we were pleasantly surprised by. The staff were generally lovely, always saying hello and the reception staff helped with any questions we had regarding the beach. The cleaners were polite, it seemed it depended on which cleaner you got as to if they would stock up your coffee ect. The food was very good, we enjoyed the breakfast and the a la carte menu. However, it was clear that there may have not been enough staff to cover the amount of guests having dinner in the evenings. We had to wait to be served for quite a long time, which we didn't mind as we are patient, but it was concerning to see the waiters running around from table to table. We spent a day at the beach, taking the shuttle bus in the morning and then chilling on the private beach front. The views are beautiful, however this could do with more development. If we wanted a drink/ snacks we had to walk and find a bar at a different hotel to use which was a bit inconvenient. There is not much around the beach area a few shops, nothing major. We went to Agadir the next day and there was much more on that beach front that the hotel one. Great stay overall just needs tweaking

Terrible hotel and terrible experience, the premises is that of 3 or 4 star and certainly not for 5 star at all, depressing low ceiling and crammed tiny family rooms Extremely poor customer service, they have not refunded my processed cancellation 4 weeks down the line despite numerous chase up and numerous false promises staff refuse to state their names, and cowardly hang up when asked location in the middle of nowhere over priced mediocre food no access to beach contrary to their ads Just horrible experience, I will never recommend it to anyone at all

Best of the best

A great stay and would stay again.

Great kid club x good food & helpful team

Perfect!

Our stay was rather disappointing despite the friendly staff and beautiful grounds. Cleanliness was a major issue—dust everywhere, mouldy bathroom tiles, stained furniture, and broken fixtures. Our room, booked for three, was only set up for two, and we had to request basic items. A dead cockroach stayed in the decorative pool for three days, even after we notified the reception. The pool area had broken tiles, food quality was average (watery eggs, malfunctioning coffee machines), and an awful sewage smell filled our room on the second night (no extractor fan in the bathroom). There were also no signs indicating restricted areas, yet security stopped us twice when walking near the golf course and hotel grounds. Additionally, it turned out that you are not allowed to use Hyatt Regency’s facilities, which is unclear upon booking and check-in, leaving many guests confused. This is mostly due to how they sell (and explain upon check-in) the shuttle bus service and the private beach facility at Hyatt Regency. The "private beach" is just a small, unclean fenced-off area with cigarette butts. While the staff were kind and the setting was lovely, better maintenance, cleanliness, and clearer communication are urgently needed.

Great stay at a family friendly resort. Awesome location for golf lovers and overall property is cozy with beautiful views. Check in was super easy and fast and Rachid (hotel manager) was extremely polite, professional and helpful. Breakfast included a delicious traditional Moroccan spread. Definitely recommend this hotel for families.

Excellent location with easy access to the beach and golf courses. Nice and relaxing stay. Great value for money.

Our family of four spent a glorious 7 days at this beautiful property. We rented a villa which was impeccable with stunning views of the mountains and sea. The grounds were so lovely and the staff was friendly and professional. We had daily maid service and complimentary waters delivered with fresh linens. We spent the mornings surfing and the afternoons by the pool (1 heated in January) soaking up the glorious sun. I had a massage at the spa which was amazing! I had debated booking the Regency by the beach but so glad we opted for this property and the Villa. The nightly sunsets overlooking the ocean were not to be missed. There is a foot path that takes you to the beach boulevard and we were able to walk to the Regency (ave 10 mins) and get a shuttle to Taghazout and Agadir. As mentioned by other guests the breakfast was incredible. Everything was fresh and beautifully presented. I was able to find a few local restaurants that offered delivery which we utilized for dinners at the Villa. Also recommend World of Waves and DFrost in Taghazout. We cannot say enough good things about our visit and the management. We cannot wait to return on our next visit to Morocco:))

Everything was perfect, kids loved it, the hotel was nice and clean, however I must say staff were more great, very friendly and helpful, specially, Mohammed at reception was very helpful in our entire stay, Saeed in restaurant and various other staff all great people. Thanks

A beautiful looking hotel with a wonderful kids club but the food available in the evening was not child friendly. Our children woukd have been happy with chips and chicken nuggets but only local food was on offer. There are no local restaurants within walking distance either and uber or local food delivery services are not available.

Hyatt Taghazout exceeded all expectations! The stunning location, overlooking the ocean, provided the perfect setting for relaxation. The staff were incredibly attentive, making us feel truly welcomed. Our room was spacious, spotless, and offered breathtaking views. The dining options were exceptional, with fresh, delicious meals at every turn. Whether lounging by the pool or exploring the area, everything was top-notch. I can't recommend Hyatt Taghazout enough and can't wait to return!

Everything is excellent. The view on the ocean, the cleaness, the bedding, the friendliness of the staff, the big pool. Definitely recommend.

Beautiful resort.

The property is beautiful but needs more professionalism as far as staff arguing and commenting about guests in their faces it was embarrassing

Nice place

We enjoyed our stay at Hyatt Place and would recommend the hotel. The breakfast was excellent with lots of variety for all. The pool was heated however on the first couple of days it was still cold. We complained to the manager and he had it rectified the next day! We enjoyed the snacks at the pool side bar. Staff were lovely and tried to help as much as they could as there is a language barrier. The reception staff were great especially when EasyJet lost my luggage! We would like to thank Mohammed, Majid and Ibrahim for all their help to make our trip enjoyable. Thank you.

Loved the quietness of the area felt safe

I would recommend and stay again, my only compliant is that the service near the pool could be allot better. It was hard to get towels most days and I waited 40 mins to be served lunch.