It was absolutely unbearable in the room as there was no aircon and we were given one fan that barely did anything. We couldn’t sleep at all due to the heat. We also had 2 rooms so my daughter’s room was even worse as that had no fan! If a hotel has no aircon, maybe state that in the advert

Booked a room for two nights at The Beechwood Hotel but a few days before our trip was offered a free complimentary upgrade to an apartment, with parking, which we accepted. Very close to the station and more than ideal for what we required. Even had a garden. Staff were very friendly and couldn't have been more helpful.

So it took me about 20 minutes to get into the property because they don’t have staff in on a Sunday- the intercom doesn’t then allow entry into the building. After a long wait and conversation that basically made me feel like an inconvenience for staying there- eventually I get into the building and at this point I have a surprise pre-authorisation to do of £70 where I have to read my card details to a lady who clearly has random people in the room with her- not thrilled about that. The building is old and dated- tired looking paint and carpet. Waiting again to be remotely let into my room to be treated by scuffed walls, holes in the carpet and brown stains on the bedsheets. Obviously I didn’t stay there- blaming housekeeping for not noticing this when they change the sheets & the laundering service for sending back rejected bedding was pretty much the final straw. Avoid.

Very comfortable stay. Staff very nice and helpful, recommended.

I had a standard double room ( 1A) for one night only. Everything was very clean, linens and towels good, shower/ bathroom very small but shower powerful and seems recently refurbished. TV in room plus kettle and fridge. Space to hang clothes. I was able to park at the front of the property no problem. Overall, a good basic hotel, no frills, external areas and carpets in dire need of refurbishment. You get what you pay for. It was only £52.

The room was super comfortable. But there was a cold spell! When I asked for more heat they responded immediately and I was given an electric heater that worked great. Very much appreciated. The walls are thin and noise in adjacent rooms or above is pretty loud. try for a top floor room or in the back!

Excellent parking facilities, clean room and warm staff

Good value for money

When we arrived earlier than predicted our room wasn't ready understandably but we were given a free upgrade to one of their apartments nextdoor which was a lovely surprise. The apartment was nicely furnished, clean and had all the appliances you would expect. The staff were very friendly and helpful, couldn't do enough for you at breakfast , everything was cooked to your specifications and served at your table. Even if you wanted something from the buffet they would bring it to you, you didn't have to move. Our stay was wonderful and we wouldn't hesitate to book again in the future.

Good for a simple stay but terrible during heat since there’s no AC

Helpful staff, convenient location - had everything I needed - highly recommended.

Quiet, but clean and pleasant. Owner was very welcoming. Breakfast area clean, light and pleasant. Most welcoming being the electric charging point and somewhere safe to keep a bike.

Great as always

Friendly staff, great locations and had everything I needed for a short stay for work.

Great service throughout my stay and immediately from booking. The staff were extremely helpful and exceeded my needs. They were polite, with great communication skills. I had a nice, clean room with my own bathroom, and a pleasant, quiet stay.

Handy for a trip into the centre of London using the Elizabeth Line. We needed overnight parking and a bed for the night so this hotel was ideal. Thanks.

Really friendly staff and a great location.

The whole experience was excellent, we had a first floor room, but the member of staff decided to up grade us to an apartment over the road at no extra cost because I wasn't able to do the stairs. We had a continental breakfast that we had to book and pay for there was also a cooked breakfast for extra money where as in their amenities info, the breakfast was free, I mentioned this to a member of staff The only thing that we didn't enjoy was the IT tech sent to us before our stay. I informed a member of staff about this and she was talking to her manager stating that the older customers couldn't grasp the IT Tech as they were not knowledge able with such things and were always afraid they had not booked their stay.

Lovely clean large room and bathroom

Great staff but walls too thin . You can hear other customers above you and when going up and down the stairs. But it was