This time experience was not good. Room thas allotted for the same price 15 days ago was half the size. No latch on the room door. The lock also didn't work. So, lived in a room that could not be locked from outside. For room upgrade,the answer was difference between rack rate and what I paid through hotels.com. Even the commission amount was not offered in the offset price. One set of front staff is good,another is purely commercial. In all I may not stay here in future

Good location. Metro facility. Quality breakfast. Cleanliness and maintenance need to improve. Friendly staff.

The room was clean and beds were good. However, the utilities were worn and they supplied mineral water at a charge. The staff are friendly and the breakfast is just Indian. No Frills property you get what you pay for. I didn't have a choice as Hotels.com screwed up my previous booking for another better hotel. And had to settle in for this one as no other option was available as per Hotels.com relocation team. Better than staying on the street without a shelter.

Room amenities were very bad. Fan doesn't work, no LCD/LED TV,most of the channels blocked,no phone/intercom, no safety locker though all those things confirmed in hotel website. There was no buffet breakfast, quality of breakfast very low. its not at all 2 star. I had very experience during my 4 nights stay.

The pictures of the bathroom submitted by the hotel to Expedia is false. The room and bathroom are dirty, the refrigerator does not work. I moved hotel. The day manager is non-cooperative. Do not stay here.

The bathroom pictures submitted by the hotel to Expedia is false. The rooms are dirty, the refrigerator is dirty. The manager was rude. I moved hotel after 2 days! Do not stay here!

The bathroom are terrible and the rooms were not clean

place has started to look run down. Needs an upgrade and water is only hot first thing in the morning and after 8pm at nigh

Good location

Best service, location, shopping, food - totally best. No other words to tell.

Nice hotel. Breakfast quality are not up to the mark. There are no varieties only few and very poor quality food are there. Hotel authority should improve the breakfast quality. Otherwise, all the hotel facilities are up to the mark based on the price of the room.

Good to stay at Astoria, very old & elegant hotel. We chose this hotel because of its location. We had comfortable stay & all the workers were helpful. Service was good.

Location is good but within 2 hours of rain whol area flooded ....worst experience Moreover hotel charges extraa 500 rupes per night for change same room.

Really bad service, there was no hot water, and the air conditioning did not work. The bathroom was dirty and it was not cleaned properly throughtout the time of the stay. Nothing was done even after the reception was notified. Internet was almost non-existant. Would not recommend.

Room not clean. blankets inside very dust water is not intact battle...breakfast is not good

Nice hotel closer to enjoy shopping and food

My 4th trip to Calcutta. This is for the budget conscious ONLY. Great Sudder Street location in the heart of Cal. Very BASIC. Bed, bathroom, chair, table, TV, fridge (not going), wardrobe. The bathroom was kind of clean but could do with a scrub. Nothing scary though. Aircon not overly effective but fan worked well. Price is great for the location but there are absolutely NO frills. Everything you need and that's it. Simple brekkie available (4 choices). Price is the best part. Use it as a base or for when the day is too hot.

very good location and nice stay

March 3rd 2am arrive at the Astoria 2sudder street, Kolkata 700016, all they worry is how to get extra money from guest , have show me two room dilapidated n then I went down then they show me other room little better , but I took cold shower for 9 days refrigerator is not working , I was tired from my trip 30hours plus , then they put the price tag I have to pay 8523.00 Rupees till my stay of 9 days , front desk is aggressive n is hard to deal with coz of set of mind , so end of my stay I have paid cash of Rupees 8523.00 total , so hope I should get refund , room 204 , only go back to my room for sleep & shower .

Breakfast items were limited. Cutlery not sufficient