Staff fits the area....Dirty, unsanitary and distasteful. Imagine a filthy environment. It's 20x worse

Housekeeping did not wash the mattress cover, ot had dog paw prints all over it, that I had to sleep with my on blanket on top.

The room was dirty, we found five cockroaches, sticky floors, toilet didn’t work right had to call maintenance several times. We left a day early because we couldn’t stand the cockroaches we kept finding. Room was smelly, we had to buy our own hand towels and we paid a lot of money for the room!!! We will never stay here again!!!

they put me in a room that was never cleaned! never said sorry or apologize, just told me "i'm going to go check it as if i was lying" tried to tell me didn't have other rooms, but found me out of no where.

Roaches weed noise ppl movimg furniture no help at night want to leave now

Extended one week but had to leave one day earlier and Extended Stay changed the price and instead of give me a one today credit they charged $80.00 more an haven’t received my $100.00 deposit

Overall, it was a good stay. Visitors should temper their expectations of what kind of place this is. Treat it as an Air BnB instead of a traditional hotel. The rooms are small studio apartments. They have a stove, a kitchen sink, a full size fridge with a freezer. If you need cookware, you can purchase a full set that is yours to keep. A little weird, but I can see where they were trying to go with it. The beds were soft. The sheets look like they wouldn't keep a guest warm, but surprisingly, not the case here. The experience reminded me of the mini cabins/lodges in the Poconos or another winter resort...but geared for an urban setting. The one star deduction might have nore to do with Hotels.com and similar sites compared to Extended Stay. The prices you see do not take into account a $100 deposit(security deposit, basically). If the visitors keep the room spotless, then they receive the deposit back in roughly a week. A pain, and I can see this causing Extended Stay to lose business for such an amount compared to a typical $30 deposit. Another observation was the staff was seemingly overworked. This location was converted from a different type of facility and some of the "cracks" show. Their front desk is the size of a closet...giving the impression of a leasing office for...apartments. I can go back as the prices were very reasonable.

Nice for the price

Property had roaches and was in bad disrepair. Surroundings are very sketch; the convenience of the “kitchenette” is useless because you can’t anything in the mini microwave- no dishes or anything.

Horrible experience. Never again You get what you pay for is understood? but this was just ridiculous. Smoke smell was pervasive everywhere and no simple toiletries

It was ok

Great customer service.

Great!

It was clean and big

Helpful people

Cup of something not sure what left in microwave

It

Clean

Felt very unsafe and everything smelled like smoke. Required a fee of $109 just in case of damage, that they send back if there is no damage. Would not stay here again.

The room smelly