Overall Ratings & Reviews Extended Stay America Select Suites - Fayetteville - West

Place had bugs!!!

The sheets were stained. The air conditioning didn’t work. There were cockroaches. The remote control didn’t work. Would not recommended.

The room was OK. It appears very clean and neat. Quite spacious and looks modern inside. However, the room had roaches in it but the roaches did not come out. I was cleaning the bathroom mirror and the vibrations from my cleaning disturbed several roaches behind the mirror. A few of them came out and went back behind the bathroom mirror. So I say, lol, those roaches were not a threat but seeing 5-6 big roaches and a baby or two gave me a quick fright but again the roaches did not come out and roam around. Overall it's a decent hotel in a great location.

Very clean but very bare bones as I expected. They don’t man the front desk after 10:00 pm so I had to call since I arrived closer to 10:30 pm. No other real issues aside from very minimal when it comes to soap, towels, etc. it really is the most minimal of amenities but they’re up front about it. Like the full size fridge & freezer.

There is nobody at the desk from 10 PM until 9 AM. The room was neat and clean enough but had a distinct chemical(not cleaning products) smell. The door was open when i got to the room as it wouldn't latch unless it was slammed extremely hard.

My toilet ain’t work the whole time and my room smelled like a lot of cigarettes.

Clean and quiet

The price and allowing pets is great. You could tell the floor hasn’t been swept or mopped in a while even though housekeeping woke us up at 9:30 to clean even though checkout was at 11. Also breakfast is advertised but not offer for this location.

The room was bug infested and there was no one at the front dest after a certaim time to assist with anything. We killed 8 bugs (mostly roaches) within the first hour of the stay.

The shower was dirty !

Excellent

Everything was nice

Too expensive to stay,. They charge for towels and wash cloth house keeping don't service the rooms . Drug addicts hanging around

I did not like the stay it had roaches walking around soon as I enter my room. Need a bug terminator.

I ultimately left after I saw all of the bugs that were running through the room. The fact that it is not staffed 24/7 is also a negative. I also did not feel secure. If you have a parking spot specifically for the police at your entrance, something is wrong!!!!!

Great room at a good price

Room has roaches. I will never stay there again. Its horrible! There were roaches in kitchen area and bathroom area. Need to take car of matter ASAP.

Need to spray the room for roaches

The staff provided a good customerr service in a friendly manner; I asked for a new riom since the A/C was not working and the person in charge help me to swtich the rooms quickly. Unfortunately the rooms are ugly, the smell to cigarrettes are strong, crowdy everywherre and a dig making noise at nigjt. Not recommendable at all, is my 3rd time in a extended stay hotel in different cities, will not book again in this chain

Near the hospital and Shopping Mall